Hi! I am Elgore

More Info About Me

With 6 years combined experiences in the field of Banking, Sales & Marketing, Customer Service, Project Management, Data Analysis, Financial reporting, and User Acceptance Testing.

Elgore Gem Elloit Guan
Makati City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Bookkeeper
Project Management
UAT Testing

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
BS Management Accounting

Ateneo de Zamboanga University

2022 - 2023
Citibank
(Finance Solutions Analyst II)

Escalates when inconsistencies, breaks or swings are found in the data flow
● Performs adhoc and admin tasks
● Performs data analysis from one software to another using bank tools
● Performs stakeholder management
● Performs User Acceptance Testing for Requirements and RCAs leveraging bank tools
provided and excel based reports. To this date, over 8 source request testing (SRTs),
over 500 table record layouts (TRL) tested, and 1 change requests (CR) tested
successfully and still counting

2021 - 2022
Fiber Infrastructure and Network Services Inc.
(PMO Support)

● Assisted in the creation and maintenance of domain level, and rolled up project
documentation and reports
● Assisted the PMO team in creating and maintaining project dashboards, monitoring project
plans, timelines, and costs, and makes timely callouts
● Assisted the Project Delivery team in strategizing integrated assessment of build programs
● Coordinated project management activities with internal resources and third-party vendors
related to domain specific tasks
● Provided timely updates and project reports as needed
● Transformed project data to a usable report for the project delivery team

2021 - 2021
FactSet Philippines, Inc.
(Advisor, Client Solutions)

● Advised clients on what to use or do using the FactSet tools for faster report build
● Handled calculation methodology queries and formula/code building using FactSet tools
● Maintained client satisfaction

2019 - 2019
The Hongkong and Shanghai Banking Corporation
(Cards and Loans Associate)

● Handled the reprocessing of updated customer ID in preparation for redelivery of credit cards
to new addresses provided by the contact center
● Handled vault inventory management for returned credit cards due to failed deliveries
● Maintained courier relation at the most effective and efficient way possible

2018 - 2019
Accenture PH
(Program Management Office Associate)

● Conducted financial data review to spot erroneous forecast input that will potentially
affect overall program budget and escalate to onshore counterparts for possible risk and
issues of overspend and underspend of budget per project
● Conducted knowledge transfers to new hires
● Performs adhoc tasks requested from on-shore counterparts
● Prepared daily deliverables management report utilizing Project Portfolio Management tool,
JIRA, JIRA RAID using excel based reports depending on onshore request and templates
given.
● Prepared forecast vs. actuals financial management report utilizing financial raw data
prepared and extracted from Project Portfolio Management tool

2017 - 2018
Telus International Philippines
(Operations Customer Service Representative II (Debit card account))

● Assisted the team lead in overseeing team members to achieve team metric goals
and account goals
● Handled customer account registration
● Handled customer lost or stolen card
● Handled in-bound calls regarding customer queries

2016 - 2017
Eastwest Rural Bank, Inc
(Loans Specialist)

● Handled loan documentations and unsecured end to end loans processing
● Maintained client portfolio by continuously monitoring monthly payment, past due accounts,
and upcoming past due accounts
● Marketed bank products on field and in branch
● Performed review of client’s credit capacity in compliance of bank rules and regulations
and loan metrics

2016 - 2016
Honda Cars Zamboanga
(Finance Assistant II)

● Assisted the Finance manager on accounting related tasks especially accounts payables and
inventories

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Bookkeeper

Oversee a company's financial data, maintain accurate books on accounts payable and receivable and other tasks related.

Project Manager/Coordinator

Manages project from start to finish through business analysis, coordination, report generation, and project tracking.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Makati City,
Philippines


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