2021
BS Graphics & Design
Cebu Technological University
๐๐จ๐ฎ๐ซ ๐ง๐๐ฑ๐ญ ๐ซ๐จ๐๐ค๐ฌ๐ญ๐๐ซ ๐๐ข๐ซ๐ญ๐ฎ๐๐ฅ ๐๐ฌ๐ฌ๐ข๐ฌ๐ญ๐๐ง๐ญ๐โข
Hello there, it's Elgie! I'm 31 and based in Consolacion, Cebu. I bring a diverse skill set to the table, honed through my experience in data management, issue resolution, and root cause analysis. Promptly addressing client requests is my forte, ensuring top-notch customer satisfaction.
๐ฏ As a highly proficient Data Entry professional, I embody a resourceful, self-directed, and dynamic approach to my work. I specialize in verifying information, troubleshooting errors, and handling sensitive data with discretion. My expertise extends to MS Excel and Word, and I swiftly adapt to new software.
๐ฅ Tight deadlines? No problem! I thrive under pressure, consistently meeting timelines with precision. Fueled by creativity, I offer innovative solutions, always maintaining a professional standard for quality outcomes. If you're seeking a dependable ally for your projects, your search ends hereโI'm ready to lend a hand!
Ready to team up and sprinkle some magic on your tasks? Let's chat and see how we can conquer the data realm together! โจ๐
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Medical VA
Lead Generator
Certificates
My Experience and Education
2023
-
2024
๐๐ฎ๐๐ก๐ง๐-๐๐๐ ๐๐ฅ ๐๐ฅ๐จ๐๐๐ฅ ๐๐๐ซ๐ฏ๐ข๐๐๐ฌ
(โ๐๐๐ฌ๐ญ๐๐ซ ๐๐๐ญ๐ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ | ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ฒ๐ฌ๐ญ๐๐ฆ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ (๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐๐ ๐๐จ๐ ๐ข๐ฌ๐ญ๐ข๐๐ฌ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ)โ)
โข Support / user support - instant help with user requests
โข Checking, adjusting and refining error messages caused by missing and/or incorrect data sent from customers and third parties
โข Timely resolution of issues and root cause analysis of each issue and bug reporting and follow up of fixes incl. testing
โข Support during UAT / SiT sessions in cooperation with IM-S
โข Providing data as for analysis, overviews, statistics, reports
โข Set up and maintenance of master data for related applications and testing of new releases/new versions or customer related test in any applications in use Knowledge transfer and management
โข Creating and conducting of training units and issuing of training material
โข Deploying template solutions in accordance to standard requirements improvement of IT processes
โข Full Ownership and central point for multiple customer setups from Support Perspective
โข Being responsible for continuous updating current process / knowledge for upcoming system / scope changes and ensure cross training through the Team to ensure Backup Scenarios
โข If applicable: Compliance with the relevant GDP / GxP requirements, guidelines and quality standards for pharmaceutical customers
2019
-
2023
Kuehne-Nagel Global Services
(Export Documentation | Sea Logistics Specialist)
โข Initiate and prepare the Import / Export shipments as per client profile and business needs
โข Execute fast, accurate transaction processing with data parsing, entry, updating and
organization
โข Work closely with other departments to deliver high level of service to customers
โข Perform other duties as assigned
2012
-
2019
Innodata Inc.
(Senior Data Associates)
โข Compile and sort source data.
โข Review source data for incomplete or inconsistent information.
โข Type data into a spreadsheet, document, or database.
โข Strong understanding of Microsoft Excel or similar database software.
โข Knowledge of word processors, like Microsoft Word.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Medical VA
Provide excellent customer care, insurance verification, planning referrals, handling prescription refills.
Lead Generator
Gaining the interest of potential customers to increase future sales
Bookkeeping
Keeping track of a business's financial transactions, recording what money comes into and flows out of a business.