2007
BSEd Computer Education
Bulacan State University
More Info About Me
I’m Elle, and I’m a highly motivated individual looking forward to deliver excellent customer satisfaction. With more than 10 years of experience in the Customer Service industry, I have mastered the necessary skills to excel on my role. Being a team member or an individual, I demonstrate knowledge of key responsibilities and meets, if not exceeds, standards for time in the position. I have excellent communication skills, I am highly organized and I effectively manages my time to successfully provide results on agreed deadlines.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2022
iSupport Worldwide Inc
(Client Care Specialist)
2016
-
2017
NGA HR (Arinso International Phils. Inc.)
(Human Resources Outsourcing)
Performed inbound and outbound calls to clients in relevance to employee benefits processing.
2013
-
2016
Teletech
(Email Support)
Responsible in providing clients statements/tax documents via secure email; ensures client satisfaction by handling questions via e-mail/Office Communicator; forward requests as per escalation policy to higher level of support; resolve tickets created by branch employees; ensures all communications are accurate, timely and professional, and that activities are performed in accordance with company policies.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.