Bachelor of Science in Hotel and Restaurant Management
National Teachers College
I'm married and thirty-two years old. I worked for a financial institution for five years as an area supervisor, three years as a branch head, and two years as a branch cashier/assistant. I possess the abilities and know-how to oversee and manage the operations of seven or eight branches. I succeed in administrative tasks because of my background, upbeat outlook, eagerness to learn, and willingness to assist others. Send me a message now.
National Teachers College
*Oversee and manage branch operations. Visit the branch three times a week
*Create a monthly schedule for the branch associates. Oversee and inspect all inventory, including cash and jewelry.
*Continuously motivated employees to achieve exceptional results through encouragement and implementing incentives. Coordinated with HR to recruit, train, and develop new staff, aligning with company standards.
*Managed daily operations within the branch, overseeing staff performance and customer service standards.
*Appraise and accept pawns per corporate directives.
*Preparing and submitting branch performance reports to senior management.
*Monitored competitor activities, adjusting strategies to maintain competitive advantage.
*Handle receiving and disbursing funds to customers.
*Reconcile and tally the actual cash on hand at the end of the day with the books and computer record.
*Accurately record all branch transactions, issue official receipts, and maintain books and ledgers following best accounting practices.
*Maintained a clean and organized branch environment, adhering to health and safety regulations to ensure customer and staff well-being.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.