2016
BACHELOR OF SCIENCE IN ACCOUNTING TECHNOLOGY
University of Mindanao
Virtual Assistant | Customer Service | Certified Bookkeeper | Certified Quickbooks ProAdvisor
Running a business is tough. That’s where I come in.
I’m a Virtual Assistant, Customer Support Specialist, Certified Bookkeeper, and Certified QuickBooks Expert—here to simplify your operations and free up your time. From handling your day-to-day tasks to managing your financials and customer relationships, I’ve got the skills you need to succeed!
Let me help you focus on what truly matters—growing your business!
My Skills and Competencies
Virtual Assistance
QuickBooks Expert
Data Entry
Content Creator
Bookkeeping
Customer Service
Certificates
My Experience and Education
2022
-
2024
Eversun
(Client Support Specialist)
* Data Entry
- Inputting, updating and maintaining data in systems accurately and efficiently.
* Lead Generation
- Identifying and researching potential customers or clients.
- Gathering their contact information for sales outreach.
2021
-
2022
StaffMe Online LLC
(Content Moderator)
*Review and analyze user-submitted reports of abusive content on a platform, following the company's established guidelines and regulations.
2015
-
2021
Call Center
(Customer Service/Sales/Technical Support)
* Answer customer questions via phone, email, chat.
* Providing accurate information about products, services, and policies.
* Maintain detailed records of customer interactions, including issues, resolutions, and follow-ups.
My Services
Bookkeeping
Manage financial records, track transactions, and ensure accurate financial reporting and compliance.
Virtual Assistance
Provide administrative support including data entry, research, and social media management.
Customer Service
Assist customers by resolving issues, answering inquiries, and ensuring a positive experience.
QuickBooks Expert
Offer expert guidance and support with QuickBooks for efficient accounting and financial management.
Testimonials
Testimonial 1
"Elaine has greatly influenced her overall performance and has created an extraordinary impact to the team. Elaine is not your average girl-next-door. She might look like one but she definitely goes beyond this. She's the type of person who always dons those rose-colored glasses and keeps a sunny outlook no matter what the circumstances are. She sure had to hit some brick walls when it comes to maintaining a positive attitude but she never failed to bounce back from any struggle she encountered and would eventually be her 'rosy' and 'good-natured' self. On top of her awesome production, Elaine offers an encouraging atmosphere, leaving everyone in the team feeling refreshed and invigorated."