2018
Bachelor of Secondary Education (Major in English)
Laguna State Polytechnic University (Siniloan Campus)
More Info About Me
Hello! I'm Elaine, a dedicated and versatile professional with a robust background in customer service and a passion for organization and efficiency. With four years of experience in call center industry. I have developed excellent communication, time management, multi- tasking and conflict resolution.
I am detailed oriented who enjoys tackling complex challenges and I am looking for opportunities to improve my skills and expand my knowledge.
While I am relatively new to this field, my enthusiasm, adaptability and commitment learning make me well equipped to provide reliable and efficient service to client’s need.
Let's connect and explore how my experience and dedication can benefit your business as a virtual assistant
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2024
Results Alaska Inc.
(Technical Support Representative)
Working with the wider development team.
Build personal rapport with customers by answering questions about the product and
services in a friendly and helpful manner
ensures customers satisfaction
managed customer complaints
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.