2014
BS ECE
Bulacan State University
More Info About Me
I am a goal-oriented individual who is motivated by my moral values. I work diligently and enthusiastically to achieve my goals, and I always give it my all. I am inspired to accomplish what I do due to my desire to learn more and advance my skills and knowledge.
Although I am more active and feel freer when working independently, working with a team is great since it allows me to learn more and share my experiences.
My clients are very important to me, and I strive to satisfy them.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
FREELANCE
((General Virtual Assistant))
Perform various administrative tasks, scheduling meetings, email management, data entry, and research.
2017
-
2022
Microsourcing Philippines
(Customer Service Advisor)
Provides email and chat support for customers' product-related questions, requests, and order-related issues. Evaluates if an order has previously been completed. First-level assistance includes aiding customers with general and software-related questions, educating users on new features, and resolving reported problems. Coordinating with the development team to escalate incidents.
2015
-
2017
Telstra
(Sales Specialist and Customer Relations Associate)
Identify and effectively manage a customer complaint to an agreed resolution with the customer. Doing outbound, and inbound calls to assist clients with their needs regarding their plans.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.