2018
Bachelor of Science in Tourism Management
University of the Assumption
More Info About Me
Efficient, result-oriented and extremely motivated to constantly develop my skills and grow professionally. Has a cheerful personality, love to express my ideas through writing and is open for new learning opportunities. I am confident in my ability to follow instruction and to produce quality of work output that is required of me.
My Skills and Competencies
Amazon Virtual Assistant
Certificates
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My Experience and Education
2019
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2020
Widus Hotel and Casino - Clark Freeport Zone
(Customer Service Coordinator)
-Responsible for providing professional service while ensuring that all casino guest requests are met promptly and efficiently.
-Maintains working knowledge of all promotions and special events in order to effectively navigate the casino guest experience.
-Secures casino guest reservations including, but not limited to, hotel, spa, exclusive events, dining, transportation, and amenities as requested based on established guidelines.
-Assists players and provide confirmations for guests receiving complementary services.
2017
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2017
Holiday Inn & Suites - Virginia Beach, VA
(Room Attendant)
-Greeting guests and responding to queries.
-Replacing used towels and other bathroom amenities, such as shampoo and soap.
-Reporting any technical issues and maintenance needs.
-Updating status of guest rooms on assignment sheets.
-Changing bed linen and vacuuming carpets.
My Services
Customer Service Representative
Will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems.
Amazon Virtual Assistant
Is a person who provides your Amazon business with support from a remote location.