2009
Bachelor of Science in Computer Science and Information System
Studied at Centro Escolar University Manila
More Info About Me
N/a
My Skills and Competencies
Bookkeeping
Data Entry
Certificates
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My Experience and Education
2009
-
2014
SM-Store Manila/Metro Manila Shopping Mecca. Corporation
(Treasury Assistant)
Responsible for the performance of Treasury’s clerical functions relative to:
Handling of sales collections, etc. and handles its subsequent deposit.
AR/OR issuances
Preparation of DCR(Daily Collection Report)
Partial cash pick-ups
Final turnover of cashiers
Custodianship of imprest funds i.e, Petty Cash Fund, Unclaimed Salaries Wages and Benefits Fund, etc.
Responsible for the purchase of Foreign currencies being offered for sale
Responsible for Foreign Remittances
Act as custodian of Forex Working Fund at the counters
Re-examine authentically of foreign currencies being offered for sale
Accountable for all foreign currencies on hand prior to turn over to the Treasury Supervisor
Ensures that the final reading at the end of the day reconciles with the total foreign currencies purchased and the remaining peso working fund
Maintains complete records of all transactions undertaken
Practices good customer relation at all times
Benefits/Incentives preparation and distribution
Loose Change requirement of Cashiers, CUC/CIC.
Handling of Coins
Gift Cheques
Cell/Phone Prepaid cards and Internet Cards
Item Left by Customer
2016
-
2018
MAKATI FINANCE CORPORATION
(Accounts Payable Assistant 1)
Prepares the following Payables/Disbursements of the company:
➢ Internet (Smart, PLDT & PT&T) of 5 branches and Head Office
➢ Smart Plan (cellphones) of 5 branches
➢ Petty Cash Fund Replenishment of 5 branches
➢ Utilities of 5 branches
➢ Commissions
• Prepares monitoring schedule of the utilities such as internet and telephones
• Filing of disbursement vouchers to each corresponding folders
• Filing of commissions requirements
• Filing BIR Returns according to its folder
• Prepares Summary of PCF schedule per diem
2024
-
2025
Concentrix CVG Philippines, INC
(Digital Customer Service Advisor)
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls,
or through the Internet depending upon client requirements. This position provides customer service
support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities
• Ensure service delivered to our customers meets contractual Key Performance Indicator
(‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources
to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing
opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or
more senior staff
My Services
Bookkeeping
Account Reconciliation, Data Entry, Intuit Quickbooks, and Financial Analysis
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.