2009
Bachelor of Science in Computer Engineering
Sultan Kudarat State University
About Me:
Skilled and dedicated person with more than 11 years of experience in planning, coordinating, and supporting daily operational and administrative functions as well as customer service, procurement and supporting Executives.
· Proven track records of accurately completing the task, reporting, information management and support – staff activities.
· Highly focused and result-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in the initial stages
· With experience in giving customer satisfaction guarantee that enhances people skills in the area of customer service
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Online Bookkeeper
Certificates
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My Experience and Education
November 2022
-
Present
Linked Business Process Outsourcing
(Executive Assistant to the Managing Director)
Prepares management reports, memos, invoices and other related documents.
Attends to phone calls and email inquiries on behalf of the Managing Director.
Manages important information and updates MD – Office events, staff birthdays,
important meetings.
Researches on business related information that are vital to company’s growth and
future businesses.
Prepares and coordinates management meetings and takes Minutes.
Manages company calendar, travel arrangements, and special appointments of the
Managing Director.
Assists in the Induction Process and documentation of New Starters.
Prepares timesheets, as requested by the HR/Office manager.
Coordinates and prepares Company Events and logistics.
2015
-
2022
CREDO TRADING WLL, Doha Qatar
(Administrative Assistant cum Procurement Specialist/Accountant)
- Respond for Client Request to participate with Quotations & Pricing
- Searching for possible Manufacturer’s by providing BOQ
- In-charge for Purchase Order via SAP
- Ensuring Payments to Manufacturers for Orders Made
- Preparing and editing letters, reports, memos, and emails.
- In-charge for Department Financial Reports
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Act as the point of contact for internal and external clients
2013
-
2015
OPERATORS QATAR LLC, Doha Qatar
(IT Assistant (HSBC))
- Assigned for the inventory of banks hardware like PCs, IP Phones, Blackberry, Printers, Scanners and etc.
- Cloning, reformatting, and partitioning new and reusable machines/laptops
- Relocating, deploying and checking request for hardware for new employees
- Checking and resolving problems in the PC/Laptop encountered by bank employees
- Changing machines and other equipment as soon as
2011
-
2013
OPERATORS QATAR LLC, Doha Qatar
(Front Desk Concierge)
- Develops a strong knowledge of facilities and services and of the surrounding of the island.
- Provides guests with information about attractions, facilities, services, and activities in or outside the property.
- Organizes special functions as directed by management.
- Arranges secretarial and other office services.
- Coordinates guest requests for special services or equipment with the appropriate department.
- Handles guest complaints and solve problem to the degree possible.
2010
-
2011
Pacific Hub Corporation
(Call Center Agent (Inbound))
- Courteously greet the customer and give them the best customer service needed
- Encode and forward customer’s concern to authorized personnel will further assist the concern of the customer.
- Give customer’s assistance by answering their inquiries and other concerns
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Online Bookkeeping
Providing accurate, up-to-date financial information about a business.