Bachelor of Science - Electronics and Communications Engineering
AMA Computer College - East Rizal
Greetings, I’m Ed, an expert in the field of AI-related annotation work. Having worked in the BPO sector for over ten years, my areas of expertise include data entry, technical assistance, content moderation, and a little bit of graphics design and video editing. I enjoy playing video games, making gameplay videos, and watching sci-fi action movies and TV shows while I'm not working. Everyone has a unique route to success, and I firmly think that it is never too late to succeed in life. I always want to be the best provider for my family and myself. Let's connect and explore the possibilities together!
AMA Computer College - East Rizal
Responsible for ensuring high-quality and safe online experience for both people and businesses by applying content policies for digital content or services and executing handling procedures with consistency. Currently handling annotations for AI-related content.
Responsibilities include providing technical support to Reimage customers through phone, remote sessions, chat, and email.
Provided NOC Support for Advance Global Communications (AGC), a Telecommunications Company based in Dallas, Texas handling both domestic (US/Mexico) and International telephone routes (ROW). Responsibilities include handling Trouble Tickets using in-house and web-based software (Creation/Resolution), Network Traffic Monitoring, Route Testing, and Management (VoIP).
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
I meticulously design digital information by translating raw data into precise and accessible records.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
I review posts on websites, social media, and forums to ensure it adheres to the specific guidelines of that platform.