Hey I am Edmel

Suvisco Industries Inc.
(Order Administration Supervisor)

 Order Processing:
o Accurately process incoming customer orders, ensuring all details are correctly entered
into the system.
o Coordinate with relevant departments to ensure timely fulfillment and delivery of
orders.
 Inventory Monitoring:
o Regularly track and manage inventory levels to ensure optimal stock availability.
o Identify and address discrepancies between physical counts and system records.
 Reporting:
o Generate and analyze reports, including Key Performance Indicators (KPIs), daily and
monthly sales, and records of defective or returned products.
o Provide insights and recommendations based on report findings to support decision-
making.

 Freezer Deployment Management:
o Oversee the deployment and retrieval of freezers, ensuring proper documentation and
adherence to company policies.
o Coordinate with relevant departments to schedule and monitor freezer movements.

 Invoice Documentation:
o Ensure all hard copies of invoices are accurately completed, filed, and readily accessible
for audits or reviews.
o Collaborate with the accounting department to resolve any invoicing issues.
 Customer Complaint Handling:
o Address and resolve customer complaints promptly and professionally, aiming to
enhance customer satisfaction.
o Maintain a log of customer complaints and resolutions to identify trends and areas for
improvement.