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Associate in Hotel and Restaurant Management
Immaculate Conception Archdiocesan School
Best Thing About Me You Won't Regret
Your on the right profile! I'm dedicated General Virtual Assistant and Data Entry Specialist. I am well versed at handling a diverse array of tasks.
With three years of customer service expertise working for a US-based telecommunications company. A well experience in data entry, Competent in addressing customers' concerns. A person who is highly organized, detail-oriented, fast learner, and highly motivated. Excellent communicator with clients, my immediate supervisor, and the management of the business. I want to demonstrate my skills and carry out the responsibilities of a virtual assistant to support the operations of your business.
Beyond my professional skills, I enjoy reading, cooking, singing, and solving crossword puzzles—activities that I believe sharpen my creativity, attention to detail, and critical thinking. These qualities translate into my work, where I aim to deliver thoughtful, precise, and efficient support.
Let's Collaborate:
I'm committed to making your life easier. Whether you're an entrepreneur, small business owner, or a busy professional, I'm ready to step in and take care of the tasks that free up your time and energy.
Let's chat about how I can assist you in achieving your goals. Contact me to discuss how we can work together efficiently and effectively.
My Skills and Competence
Research
Calendar Management
Data Entry Specialist
General Customer Services
Lead Generator
Sales Specialist
Upselling
Certificates
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My Experience and Education
2025
-
2025
PRO VA
(GVA TRAINEE)
Enter, update, and maintain accurate
data in spreadsheets and databases.
Verify data accuracy and correct
any discrepancies or errors.
Organize and categorize.
Utilize CRM systems organize databases, segment clients, analyze campaign performance, and collaborate with marketing teams.
Engage clients by introducing services, communicating value, recording outcomes, and updating CRM.
Manage client calls, provide information, and maintain CRM documentation.
digital files for easy retrieval.
Compile reports and summarize
information from data entries.
2022
-
2023
Afni Philippines Inc.
(Customer Sales Representative)
Processing Orders/Upselling.
Prospecting and lead generation managing
and nurturing customer relationship.
Closing sales and exceeding sales quotas and delivering exceptional customer.
Developing and maintaining a strong pipeline of
new customers to ensure future Sales Success.
Monitor and maintain customer accounts
receivable according to VNG terms and goals.
Booking in orders with office and monitoring ordering process to ensure completeness and accuracy.
Overseeing of all sales activities including promotions sales to generate leads
and following up on referrals.
2020
-
2022
Concentrix CVG Philippines Inc.
(General Customer service Representative)
Providing assistance and support.
Handling different concern in customer account such as Billing, Retention, Reconnection. We ensure the positive customer experience.
Conduct analysis of all customer inquiries, providing accurate product information.
Effective troubleshoot and resolve customer concern effectively.
Foster strong relationship with clients and deliver high levels of client care.
Stay updated on product knowledge/.account status.
My Services
Data Entry / Web Researcher
Input and verify data, maintain databases, and guarantee efficient data management.
General Customer Service
Provide high-level customer service helpful information and resolving emerging issues with accuracy and efficiency .
Sales Representative
Responsible for identifying a customer's needs, pitching relevant products or services, and ensuring sales target.
Lead Generator
To market strategy that attract consumers to a business products or services. It involves collecting contact information