Hi, let me help you. I am Ederlyn

More Info About Me

Hi there! I'm Eds. I'm a professional virtual assistant with a passion for providing quality service that is just as valuable to your audiences/customers as it is to you.

For the last five years, I've worked in the hospitality and customer service sectors, and I've discovered that in my job, my favorite aspect is assisting people in solving issues that are beyond their capacity. I learned at a young age that helping people is a great way to start the day, so I became just that.

To get everyone on board with the same vision and goals, I'm great at following directions from my clients while also being able to view things from other perspectives, which I love to do while collaborating with others.

Since I'm self-sufficient, I make sure that I'm aware of my numbers and that I've put my strategies for improvement into place.

I think the qualities that translate well in this field are perseverance, dedication, honesty, dependability, and reliability. I also recognize the value of acting morally and with respect to the Clients' established guidelines.

If you want to know more about me, please hit "Hire Me" and I will tell you more about my experiences and why I am a good fit for your business.

Let's connect!

Ederlyn Tejada Bandala
Zamboanga del Norte, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Customer Service
Social Media Management
Graphic Designer
Amazon Expert

Certificates

GVA
Grand Millennium Dubai

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Science in Tourism

Pilar College of Zamboanga City Inc.

2020 - 2022
FACEBOOK PAGES
(Social Media Manager)

Cereen Collections | https://www.facebook.com/cereencollections (1.9k Followers)
Korewa Zombie Desuka | https://www.facebook.com/profile.php?id=100077735469287 (1.6k Followers)

I am in charge of overseeing how a business engages with the public by setting content strategy into reality. Study engagement data, identify trends in customer engagement, and plan digital campaigns to build online community.

2021 - 2022
Teledirect Malaysia, BHD
(Account Specialist)

*Worked on reviewing user's account for a payment processor company.
*Processing data and verification for account review.
*Providing account status if rejected or completed.

2020 - 2021
Eperformax, Manila
(Customer Service Representative)

*Worked on answering phone calls for internet billing and technical issues.
*Providing accurate solutions for resolving concerns.
*Maintaining customer records by updating account information and new service updates.

2019 - 2020
Grand Millennium Hotel Business Bay, Dubai
(Cluster Reservations Agent)

*Worked on checking on the availability of accommodations or transportation on a traveler's desired dates.
*Providing support to customers who have already made a travel purchase by confirming, changing or canceling reservations
*Responsible for keeping accurate records about customer bookings, payments, and any additional information.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Customer Service

Respond to queries, provide precise and effective product and service information.

Graphic Design

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Testimonials

Author

Madelyn

She's really hardworking and responsible.


Works

SMM Samples

Graphic Design Samples

Amazon Expert Samples

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Zamboanga del Norte,
Philippines


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