BS in Accountancy
University of Mindanao
Hi, I’m Edammae, an aspiring virtual assistant from Davao City, Philippines. I have an 8-year experience as a Client Support staff and 5-year experience as a bookkeeper along with other job stints in the past. These roles made me handle multiple tasks. It honed my multi-tasking skills, time management skills, administrative skills, filing, organizing, and many more.
I still consider myself as new to this freelancing field though. But I’m the type of person who is always looking for something to learn. Thus, I continuously improve and upskill because I want to be equipped and be an effective and efficient worker to my client. And as they say, “If anything is certain, it is that change is certain”, and so one must adapt to this ever-changing world.
University of Mindanao
Gather contact information of hosts from vacation rental portal (Airbnb).
Responsible for clearing the submissions from the Underwriters and/or brokers in Salesforce.com
-Responding to clients' queries and concerns regarding the website and services.
-Create reports using excel and word documents.
- Handle projects as requested by the US Client Managers.
-Assist the US Managers with their client relations.
-Data collection and entry to database and CRM (Salesforce).
- Salesforce Admin tasks.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.