Information Technology
University of the East
As a dedicated and detail-oriented Medical Virtual Assistant, I specialize in providing healthcare professionals with top-tier administrative and clinical support that enhances practice efficiency. With a background in medical office management and patient care coordination, I am passionate about streamlining operations so you can dedicate more time to your patients. My expertise spans across electronic health record (EHR) management, appointment scheduling, medical transcription, and HIPAA-compliant billing—ensuring that your practice runs smoothly and your patients receive exceptional care.
I pride myself on being adaptable, resourceful, and committed to maintaining the highest standards of confidentiality and professionalism. I understand the challenges healthcare providers face, and I’m here to be your trusted partner in managing the details, so you can focus on what truly matters: your patients
University of the East
Works with a client physician and their healthcare team to complete documentation of
clinic visit/encounters.Using AI technology to save time for providers by delivering accurate and complete
documentation of a patient visit/encounter. Medical summary documentation includes patient history,
physical exams, radiological findings, assessments, and treatment plans. Utilize electronic health record
(EHR) systems to accurately document patient information, medical history, and treatment plans.
Proficient inutilizing diverse electronic medical record(EMR) system, EPIC
Manage appointment scheduling for clients, ensuring accurate entry of information and efficient
utilization of available time slots. Handle inbound calls to clients for appointment, follow-ups, or to
provide additional information as necessary. Requesting referrals for patients and send them to the
healthcare coordinator. Insurance Verification to confirming a patient's insurance coverage, obtaining
necessary pre-authorizations for medical services, and communicating with insurance companies to
ensure accurate billing and timely reimbursement for healthcare providers. Assists customers with billing
inquiries, including answering questions about invoices, explaining payment options, and resolving
discrepancies. Proficient in using EMR: eClinicalWorks
-Conducted diagnostic and prognostic evaluations to develop tailored therapy
plans.
-Designed and implemented personalized physical therapy programs.
-Assisted patients in regaining mobility and improving physical function
Experienced in coordinating schedules, managing cancellations, and ensuring timely, precise appointment bookings.
Transcribing physician-patient encounters with great attention to detail, ensuring clear and concise documentation for
Offering admin and clinical support, expert in office management, patient care coordination, and healthcare software.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Experienced in Excel, Google Sheets, and other data management tools, ensuring smooth and efficient workflows.
Track expenses, manage cash flow & create invoices.