2020
Bachelor of Science in Information Technology
University of Rizal System
Your Committed General Virtual Assistant, with Microsoft Application expertise.
Hello! I am Dulce Amor Diolata, your dedicated General Vistual Assistant. I'm here to provide you all of my talent, expertise, and experience to keep you organized and support your business.
I have an Information Technology bachelor's degree. Since 2020, I have sold things online. I manage my own e-commerce account. Most of my items are Crocs and different types of Clogs.I also worked for an organization from 2018 to 2023 as a social media manager. You can check all my works under my Portfolio. I have 2 years as a Data Analyst 3 years work experience in BPO industry and 1 year as a Executive assistant.
I'm an adventurous person who loves the outdoors when I'm not working. I like to have meaningful conversations with my friends and family. I'm really passionate about organizing. I enjoy writing in my calendar and journal.
Let's talk and see how I may assist you succeed if you're searching for a VA with a wide range of interests in addition to professional experience!
My Skills and Competencies
Social Media Management
FB Ads Management
Data Entry
Customer Service
Email Management
Computer-literate expert
Certificates
My Experience and Education
June 2023
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December 2023
Willis Towers Watson
(Health and Benefits Analyst)
- Arrange schedule for Check-up
- Provide Certificate from Insurers
- Assist Client for ID replacement
- Providing Monthly reports
- Communicating Client and Insurer via Email or Phone Call
2020
-
2023
Concentrix
(Advisor 2 Blended)
- Do email communication with B2C.
- Arranging deliveries of missing items.
- Calling vendors for escalated Cases.
2018
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2023
SK Council Government Organization
(Social Media Manager)
- Posting Monthly Activities and Project
- Check engagement of the project
- Checking the Daily Trend
- Collaborate with Project Department for the upcoming events
2018
-
2020
VSP Data processing
(Data Analyst)
-Getting data of Commercial spaces in US by drawing using special Website.
- Getting emails of a person and business.
- Creating a simple Contract of the coaches in School.
My Services
Executive Virtual Analyst
Provide service with Executive Personnel to make Daily Task easily and Manageable.
Email Management
Efficiently organizing, responding to, and prioritizing emails to ensure effective communication and productivity.
Customer Service
Three key components make up excellent customer service: professionalism, patience, and a "people-first" mindset.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.