BS in Medical Laboratory Science
Our Lady of Fatima University
Hi, I’m Doreen! I am a well-rounded professional with experience in customer service, healthcare, and executive support. I began my career as a Customer Service Representative, where I developed strong communication and client-relations skills. I later worked as a Registered Medical Technologist, gaining expertise in laboratory procedures, accuracy, and patient care. More recently, I had the opportunity to serve as an Executive Virtual Assistant, where I supported executives with administrative tasks, scheduling, and operations management. My diverse background has equipped me with adaptability, attention to detail, and the ability to thrive in dynamic environments.
Our Lady of Fatima University
Managed executive communications, scheduling, research, and document organization. Coordinated virtual meetings, prepared reports, and maintained confidentiality while streamlining workflows using productivity tools.
Performed diagnostic laboratory tests and ensured accurate results to support patient
care and treatment.
Provided customer support by handling inquiries, resolving concerns, and ensuring client
satisfaction.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.