2010
Hotel and Restaurant Management
Philippines Women's University
More Info About Me
A Pastry Chef who switched into a customer service representative. I have 8yrs experience as a customer service representative and technical representative in the BPO industry. I have joined GVA training and Medical VA trainings as well to enhance my skills and knowledge.
My Skills and Competencies
Social Media Management
Data Entry
Medical Virtual Assistan
Executive Virtual Assitant
Certificates
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My Experience and Education
2023
-
2024
Tenerity
(CSR)
Assist customers with their cashback account and refunds.
2019
-
2023
Intouchcx
(CSR)
Help customers access their streaming account and provide technical support as well.
2017
-
2018
Convergys
(Technical support / Customer Service)
Provide technical and customer service support to customers who wanted to manage their cable and phone lines.
My Services
Medical Virtual Assistant
Transcribing medical reports, Attention to detail, Technical skills, and Billing and insurance
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.