Bachelor of Science in Political Science
Saint Louis University
Virtual Assistant - Leads Generation, Real Estate, Customer Service, Collections, Cold Calling, Appointment Setting, Administrative tasks.
Saint Louis University
● Admin duties
● Daily Calendar and email management
● Click Funnels
● Broadcast and Schedules Creation
● Live Event Management
● Email marketing
● Assist with Special Projects from different Clients
● Call monitoring
● Doing outbound calls, email, and text messages
● Answering incoming calls from leads who respond to the mailers/marketing sent/done.
● Doing calls/emails/SMS follow-up to the leads in the pipeline.
● Responding to text messages received
● Lead Nurturing to convert warm leads to hot leads
● Do a Warm handoff of Hot Leads to the Acquisition Manager
● Cold Calling
● Calendar Management
● Appointment Setting
● Lead Generation
● Initiated outbound calls to customers with past due accounts to optimize loss prevention while
maintaining key metrics like calls per hour and customer feedback.
● Analyze and provide support for billing issues to internal teams for review or correction.
● Negotiate workouts and repayment plans.
● Assisted with compiling statistical reports and other special projects.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.