Hey I am Donna

More Info About Me

Virtual Assistant - Leads Generation, Real Estate, Customer Service, Collections, Cold Calling, Appointment Setting, Administrative tasks.

Donna Dela Cruz
Baguio City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
General Virtual Assistant
Real Estate Virtual Assistant

Certificates

GVA
Bookkeeping and QuickBooks

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Blank Year
Bachelor of Science in Political Science

Saint Louis University

2021 - 2022
Sales Team Guru
(Jr. Executive Assistant)

● Admin duties
● Daily Calendar and email management
● Click Funnels
● Broadcast and Schedules Creation
● Live Event Management
● Email marketing
● Assist with Special Projects from different Clients
● Call monitoring
● Doing outbound calls, email, and text messages

2021 - 2022
Rocket Station
(Virtual Assistant)

● Answering incoming calls from leads who respond to the mailers/marketing sent/done.
● Doing calls/emails/SMS follow-up to the leads in the pipeline.
● Responding to text messages received
● Lead Nurturing to convert warm leads to hot leads
● Do a Warm handoff of Hot Leads to the Acquisition Manager
● Cold Calling
● Calendar Management
● Appointment Setting
● Lead Generation

2020 - 2020
Scratchpay
(Collections Agent)

● Initiated outbound calls to customers with past due accounts to optimize loss prevention while
maintaining key metrics like calls per hour and customer feedback.
● Analyze and provide support for billing issues to internal teams for review or correction.
● Negotiate workouts and repayment plans.
● Assisted with compiling statistical reports and other special projects.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Baguio City,
Philippines


Copyright © Myprofile.ph