2013
HIGHSCHOOL GRADUTE
TACURONG NATIONAL HIGHSCHOOL
Dedicated Virtual Assistant Committed to Professional Growth
Hello! Donita is my name, but you can also call me Rose. I'm from the Philippines and I'm twenty-nine years old. I'm eager to contribute my problem-solving and organizing abilities to the virtual assistance industry and support the expansion of your company. I have established a solid reputation for being dependable and committed throughout my career, constantly going above and beyond to achieve and surpass goals. I take pleasure in my strong work ethic and try my hardest at all I do, whether it means meeting deadlines or taking on more responsibility.
Dedicated and versatile professional with over four years of combined experience in customer service in my own business, managing all social media platforms, and I fit in the world of virtual assistants. I bring a unique blend of creativity, precision, and customer-centric focus. Skilled in using application tools for editing and managing.
I'm eager to apply these skills in a professional setting. I'm highly organized and detail oriented and also, I'm very adaptable, I love helping others stay on top of their work and I enjoy organizing schedules and creating smooth workflows, I'm always eager to learn new tools and strategies. If you’re looking for someone who is proactive and eager to learn, let’s connect. I’d love to be a part of your team.
Skills I Bring to the Role
Transferable Skills Ready to Support Your Business Needs
Graphic Design
Data Analystic
Content Creator
Customer Service Support
Social Media Management
Certificates
×
![]()
Relevant Experiences
Hands-On Experience Through Self-Learning
2023
-
2025
NESTLE
(FIELD AUDITING)
*Conduct on-site audits of financial records, operations, and compliance with company policies and regulatory requirements.
*Examine supporting documents such as receipts, invoices, contracts, and payroll records to verify accuracy and legitimacy.
*Perform inventory counts and physical asset inspections to ensure proper record-keeping and accountability.
*Identify discrepancies, irregularities, or potential fraud during field audits.
*Evaluate internal controls, risk management practices, and compliance with organizational standards.
*Interview employees and management to gather information on processes and procedures.
*Prepare detailed audit reports highlighting findings, risks, and recommendations for corrective actions.
*Provide feedback and guidance to field staff regarding compliance and operational improvements.
*Follow up on corrective measures to ensure identified issues are properly addressed.
*Maintain confidentiality and integrity while handling sensitive financial and operational information.
*Travel to various company sites, branches, or partner locations as required for audit assignments.
*Support management in decision-making by providing accurate, timely, and objective audit results.
2016
-
2017
TLG SHOPPERS MART
(AREA SUPERVISOR)
*Team Leadership & Supervision
Oversee daily operations of assigned branches, stores, or departments within the designated area.
Supervise, train, and motivate staff to meet performance standards and company goals.
Schedule and delegate tasks to ensure efficient workflow.
*Operational Management
Ensure compliance with company policies, procedures, and quality standards.
Monitor inventory levels, supplies, and equipment, coordinating replenishments as needed.
Conduct regular site visits and inspections to maintain operational excellence.
*Performance Monitoring
Track sales, productivity, and performance metrics across locations.
Prepare reports and provide feedback to higher management.
Identify areas for improvement and implement corrective actions.
*Customer Service
Handle customer concerns and complaints in a professional manner.
Ensure customer satisfaction by maintaining high-quality service standards.
*Administrative Duties
Maintain accurate records of attendance, performance, and compliance.
Assist in budget planning, expense monitoring, and cost control.
Ensure proper documentation and reporting of incidents or issues.
*Health, Safety & Compliance
Enforce safety standards and workplace regulations.
Promote a safe, clean, and organized working environment.
*Business Development
Support sales and marketing initiatives within the area.
Identify opportunities to increase profitability and efficiency.
Contribute to strategic planning and execution of company goals.
2018
-
2023
TACURONG FITMART
(CASHIER)
*Greet customers warmly and provide excellent customer service.
*Handle cash, credit, debit, and digital payments accurately.
*Issue receipts, refunds, exchanges, or change to customers.
*Scan items, process sales transactions, and bag purchases.
*Maintain cleanliness and organization of the checkout area.
*Balance cash register at the beginning and end of shifts.
*Assist customers with inquiries, product locations, and store policies.
*Resolve customer complaints or escalate to management when necessary.
*Ensure compliance with company policies, security, and safety standards.
*Monitor inventory at checkout (e.g., bagging supplies, impulse items).
*Promote special offers, discounts, and loyalty programs.
*Report discrepancies, errors, or suspicious activities.
Dedicated Support for Your Business
Offering Reliable Support to Help Your Business Grow
Data Analytics
To help organizations make smarter, faster, and more inform decisions by uncovering trends, identifying opportunities, a
Graphic Design
Bring your brand’s vision to life? My graphic design services are crafted to create impactful, professional, and visuall
Email Management
Keeping your inbox organized and efficient is essential for productivity and client satisfaction. I offer professional E
Customer Support Service
Help businesses build trust, loyalty, and satisfaction. I deliver clear, polite, and effective communication across mult
Social Media Management
Help businesses, brands, and professionals build a strong online presence through engaging, consistent, and strategic so