Hey I am Ronalyn

More Info About Me

Professional General & Medical Virtual Assistant | Trusted Support for Businesses & Healthcare Providers

Hi, I’m Ronalyn, a licensed pharmacist with hands-on healthcare experience, now helping clinics and healthcare providers manage patient care, medical admin tasks, and documentation efficiently.

I can assist you with:

• Appointment scheduling & confirmations
• Insurance verification & prior authorizations
• EMR/EHR updates
• Prescription refill coordination
• Patient follow-ups
• Medical data entry and transcription

I am detail-oriented, HIPAA-conscious, and committed to providing organized, compassionate support so you can focus on patient care.

I also help businesses and healthcare professionals operate more efficiently, stay organized, and focus on what they do best. With a proven ability to manage day-to-day operations, handle sensitive information with discretion, and communicate effectively, I bring a professional, proactive, and detail-oriented approach to every task.

Why Work With Me:

• Exceptional attention to detail and time management
• Strong communication and interpersonal skills
• Trusted with confidential and sensitive information
• Adaptable, tech-savvy, and a fast learner
• Committed to providing high-quality, dependable support, whether you're a business owner seeking streamlined administrative support or a healthcare professional in need of a skilled medical VA, I am ready to deliver professional, discreet, and efficient assistance tailored to your needs.

Let me handle your backend admin needs to keep your practice running smoothly.

Looking forward to supporting your practice!

Ronalyn Malla De Los Santos
Laoag City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Data Entry
Medical Virtual Assistant
Executive Virtual Assistant
Medical Terminology
Telehealth support and assistance
Client / Stakeholder Communication
EMR Management (HIPAA Compliant)
Inventory and Documentation System
Patient Counselling
Prescription Refill and Coordination
Clinical documentation
Email and Calendar Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
Bachelor of Science in Pharmacy

Mariano Marcos State University

August 2024 - Present
Southstar Drug Inc. Eastwood Quezon City, Philippines
(Registered Pharmacist)

Educate patients about their medications and train pharmacy assistants, communicating effectively to ensure understanding and medication safety.

Prescription reading/review/interpretation and dispensing right medication to patients.

Patient counselling improving patient health outcomes.

Able to keep medical records using Microsoft Office proficiently.

Able to sort, log, type and print patients document accurately.

January 2023 - March 2023
Mariano Marcos Memorial Hospital
(Hospital Pharmacist Intern)

Being part of the Mariano Marcos Memorial Hospital is challenging yet very exciting.

Ensuring safe, effective and appropriate medication use. Worked under supervision of licensed pharmacist.

Tele-pharmacy is one of the things I’m exposed to during my hospital stay. I deliver pharmacy services to patients who may not have easy access to pharmacies particularly in underserved areas, expanding access to pharmacy services.

Medication review, assess potential drug interactions, contraindications and other factors to prevent medication errors and adverse drug events and record it through the given template/layout. Case studies and need to work on the SOAP notes, family history and medications and other important information needed.

Clinical pharmacy services by collaborating with other healthcare professionals like physicians/doctors, nurses and clinical pharmacists to optimize medication therapy outcomes, participating in patient rounds, providing drug information, making recommendations for therapy adjustments, and monitoring patient responses to medications. Review patient medication profiles, patient charts, do a patient counseling and create posters in promoting health awareness.

SKILLS: Medical Terminology · Terminology · U.S. Food and Drug Administration (FDA) · Prescription Drugs · Pharmaceutical Sciences · Multitasking · Pharmacy Education · Medication Administration · Medication Dispensing · Medication Therapy Management (MTM) · Medication Adherence · Medication Errors · Medication Reminders · Generic Drugs · Patient Safety · Direct Patient Care · Quality Patient Care · Patient Care · Patient Education · Patient Counseling

October 2022 - November 2022
Public Health and Regulatory
(Pharmacist Intern)

- House to house visit for patients away from the RHU
- Medical Mission and assisted in the Bakunahang Bayan
program of Department of Health (DOH)
- Prescription reading
- Assisting Department of Health healthcare workers
- Dilution and proper handling of vaccine
- Learned about the cold chain management

SKILLS: Medical Terminology · Terminology · Multitasking · Cold Chain · Vaccines · Medication Dispensing

November 2022 - December 2022
Mercury Drug Inc. Philippines and Glowing Drugstore
(Community Pharmacist Intern)

COMMUNITY PHARMACY | INSTITUTIONAL PHARMACY

Mercury Drug is a leading pharmaceutical retailer in the Philippines, grown to become one of the country's largest drugstore chains, with thousands of branches nationwide.

Acquired skills on how to compound sterile preparations. Dispensed medications according to patients prescription.

Educate patients about their medications and empower them to take an active role in managing their health. Inventory, different data input, sales and discounts, drug sales and point-of-sale operations in the pharmacy, managing payment transactions.

We serve as accessible healthcare professionals who play a crucial role in promoting public health, ensuring medication safety, and improving patient outcomes in the community.

SKILLLS: Compounding, Medical Terminology, Pharmaceutical Science, Medication Administration, Patient Counselling, Prescription Drugs, Multitasking, Food and Drug Administration

2019 - 2023
Mariano Marcos State University – College of Health Sciences
(Infographics/Pubmat/Posters Designer (Freelance))

Role in creating visual materials that communicate important information to
patients, students, visitors and staff. Flyers or even brochures are included to attract attention,
educate reinforce important health messages and encourage positive behavior change. I’m
happy to contribute in promoting health awareness, improving patient education, and
enhancing the overall experience for patients, visitors, and staff and that I have contributed
somehow to them which is really a heartwarming feeling.

2019 - 2019
Local Government Unit – Special Program for Employment of Students
(Assistant Data Entry Specialist (Part Time))

Special Program for Employment of Students program is typically administered
by the Department of Labor and Employment (DOLE) in partnership with local government
units, educational institutions, and private sector employers. My role was to encode names
assigned by the Municipal treasurer for tax payers, fees, charges or other income sources. It also
includes budget preparation, expenditure control, cash management, and financial reporting. I
assisted reports provide transparency regarding the LGU's financial activities, ensuring
accountability to the public and other stakeholders. I’m glad I became part of ensuring the
financial stability, accountability, and transparency of the LGU, supporting its ability to deliver
essential public services and fulfill its mandate effectively.

April 2023 - May 2023
Bauertek Corporation, Bulacan, Philippines
(Pharmacist Intern)

Quality control and Quality assurance, Research and Development

Manufacturing and assisted in the preparation of products while
ensuring compliance with Good Manufacturing Practices (GMP)

2021 - 2025
Ronalyn D. Facebook Page (Social Media Content Creator/Manager)
(Owner)

Diving deep into the social media landscape, getting to know audience and growing digital footprint one post at a time. Creates content to engage, entertain, and educate audiences across several social media channels, also in charge of the page’s interactions with the public through social media platforms.

2016,2017 - 2022,2023
Taihei Alltech Construction (Phil.), Inc. / Syngenta Company
(Assistant Data Entry Specialist – Inventory In-charge (Part Time))

Syngenta is a leading agricultural company which covers crop protection and seeds for farmers. My role here was to encode the name of the farmers, the association, name of the presidents, contact number etc.

Provided support including filing, data entry, and appointment scheduling
Managed daily email correspondence and assisted with drafting internal memos
Supported office operations by preparing reports, organizing documents, and coordinating team meetings

Utilized Microsoft Word, Excel, and Google Calendar to streamline administrative tasks
I’ve also been tasked to input necessary information on the Demo Monitoring which really contains a lot of information and various rows. I’m happy that I got to be part of this, contributing help to the agriculturist and farmers.

Taihei Alltech Construction Phil.
My role was to encode information about the accepted payments, such as cash or credit which should be encoded to facilitate smooth transactions for customers and transparency to the owner.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Role in ensuring accurate and efficient management of data. Search the internet for info's on a wide variety of topics.

Executive Assistant

Delivering professional support with scheduling, emails, meetings, task management, and clear executive communication.

Medical Virtual Assistant

Streamline workflows, enhance patient care, providing virtual support for healthcare tasks, and admin with accuracy.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Laoag City,
Philippines


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