Bachelor of Science in Business Administration Major: Financial Management
Claret College of Isabela
I am a results-driven Virtual Assistant specializing in workflow automation and process optimization. With extensive
experience in creating and streamlining workflows using GoHighLevel and Zapier, I help businesses improve
efficiency, automate repetitive tasks, and enhance overall operations.
I am proficient in building intelligent automation systems, integrating tools like ManyChat, Infusionsoft, and Zapier to nurture leads and improve engagement. Additionally, I offer social media management expertise and have a strong command of business tools such as Canva, Microsoft Excel, Google Workspace, Trello, and more to ensure seamless processes and productivity.
Combining my technical expertise with a business-focused mindset, I provide custom workflow solutions that drive
growth, save time, and enhance business performance.
Claret College of Isabela
● Calendar Management: Proficient in managing schedules and sending event reminders.
● Shape CRM: Utilize Shape CRM to effectively manage and nurture pipeline leads.
● Administrative Support: Provide comprehensive administrative assistance to streamline operations.
● Meeting Scheduling: Coordinate and schedule meetings, ensuring smooth communication. Graphic Design: Skilled in creating visually appealing graphics and materials. Website Development: Capable of designing and maintaining websites.
● Lead Follow-Up: Diligently follow up on leads to enhance conversion rates. Email Management: Organize and manage email correspondence efficiently.
● Google Drive Management: Maintain and organize documents on Google Drive.
● LinkedIn Lead Generation: Expertise in generating leads from LinkedIn networks.
● Social Media Management: Proficient in managing social media pages, including Facebook and Instagram, by creating graphics, writing captions, using relevant hashtags, and scheduling posts
● Provided top-notch customer support and troubleshooting.
● Demonstrated extensive product knowledge and technical expertise.
● Effectively resolved complex customer issues, ensuring high satisfaction rates.
● Recognized as a top-performing agent Collaborated with cross-functional teams to implement process improvements for enhanced customer service
● Recorded day-to-day financial bookkeeping activities.
● Ensured accurate documentation of daily transactions.
● Organized necessary files for easy access.
● Collaborated with various departments to gather verification and supporting documentation. Assisted with preparing allocations, account reconciliations, and journal entries during month-end close and reporting.
● Engaged in process improvement projects independently and collaboratively.
● Took on additional projects and tasks as assigned.
● Collaborated with cross-functional teams to prepare bids for infrastructure projects.
● Conducted comprehensive cost analysis including materials, labor, and equipment.
● Utilized QBO (QuickBooks Online) to develop accurate project budgets.
● Coordinated with subcontractors and suppliers to gather information for bid submissions.
● Built and nurtured strong client relationships.
● Implemented strategies to enhance bidding efficiency and maximize win rates.
Proactive admin support/executive assistant, streamlining operations and optimizing productivity.
Efficient data entry specialist ensuring accuracy and organization in record-keeping.
I develop and create content that resonates with your audience as well as manage your social media channels.
Proficient in GoHighLevel, Zapier, ManyChat, and Infusionsoft, building seamless automation workflows, chatbot systems,