Hey I am Gracia

Travel Agent | Professional Medical VA | Data Annotation Expert

Travel Agent
I am passionate travel agent for the last 8 years with extensive experience with airlines and hotel industry.

With a keen eye for details and understanding customer needs. I have help countless travel managers for the corporate side and local travelers for their leisure travel.

Professional Medical VA
Medical knowledge, Communicating with patients and other healthcare professionals, and Transcribing medical reports.

Compassionate and empathetic medical virtual assistant with the healthcare field. Proficient in a variety of medical software programs, including electronic health records (EHRs), billing software, and research databases. Strong understanding of medical terminology and procedures.

Data Annotation Expert
Project Management, Microsoft Excel, Data Curation, and Business Management

The Administrative work is my bread and butter. I am dedicated, hardworking person and brings pride in my work. I mainly focus on long term projects because I love the grind in it and like the relationships being built in the long run.

Gracia Castillo Agcaoili
Tarlac, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Medical VA
Customer Service
Google suite
Data Entry
Travel Planning

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
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B.S Nursing

University of Baguio

Aug -2021 - Oct-2023
Hopper - (Pen Brothers) - REMOTE
(Senior Travel Experience Specialist)

- Assisiting client via email and chat
- GDS trained agent
- Ability to change/cancel issue ticket via GDS system.

Feb -2021 - Jul -2021
Europe Holidays Australia - PROJECT BASE REMOTE FREELANCE
(Travel Executive)

- Assisting customers via email and chat
- Full package itinerary flights/hotel/car/rails/tours

Nov-2020 - Feb-2021
Air Keeper Australia - PROJECT BASE REMOTE FREELANCE
(Guest Reservation Agent)

-Assisting customers via email and chat
-Property manager assisting inquiries booking from Airbnb/VRBO/Booking.com -Liaising with maintenance and cleaning schedules
-Responsible for the check in and check out details of each property

Aug -2018 - Aug -2020
ROCS TRAVEL - MALTA EUROPE
(Travel Executive)

- Face to face travel agency
- Leisure traveler assiting packages around the aworl
- Full planning cooridination

May -2012 - Jan -2018
Teleperformance PH
(Subject Matter Expert)

- Handling nesting agents for on boarding
- GDS trained and TICO certified
- Corporate travel only assiting via email

My Services

Property Management

Take responsibility for check-in/out, and upkeep of properties in the market for booking.

Travel Manager

Help design a company's travel policy, manage travel arrangements

Customer Service

Offering amazing customer service is important if you want to retain customers and grow your business.

Medical VA

Medical knowledge, Communicating with patients and other healthcare professionals, and Transcribing medical reports


Works

Doctor's Appointment

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tarlac,
Philippines


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