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Bachelor of Elementary Education
Iloilo Science and Technology University
More Info About Me
My name is Dina May 30 years old from Iloilo City and I’ve been working as a customer service representative for almost 5 years already. My biggest strengths are empathy and resolving customer’s problem.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
TTECH
(Technical Support)
Troubleshooting mobile phones as well as caters customers with their billing and account concerns.
2022
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2023
Telus International
(Customer Service Representative)
Billing concerns, help customers reading their transaction and help with their payment.
2020
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2021
Alliance Service Centre Ltd.
(Discharge Officer, Email Support and Customer Care)
Process discharge request in an Australian Mortgage company. Taking in calls from customers who asking update about their discharge request.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.