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Bachelor of Science in Civil Engineering
National University - Manila
More Info About Me
Hi! This is Dilan! A freelancer dedicated to delivering exceptional results. With expertise in providing good customer service, I serve high-quality solutions that exceed client expectations. I prioritize client satisfaction, timely delivery, and effective communication. Let's collaborate to create innovative and impactful projects. Reach out to discuss your project and let's bring your ideas to life.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Sitel
(Customer Service Representative)
As a Telecommunication Customer Service Representative (CSR), We are the primary point of contact for customers in the telecommunication industry. Our main responsibility will be to assist customers with inquiries, provide technical support, and resolve any issues they may have with their telecommunications services. Excellent communication skills, a strong customer service orientation, and a good understanding of telecommunication products and services are essential for success in this role.
2023
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2023
Concentrix
(Patient Care Advocate)
A Patient Care Advocate plays a crucial role in ensuring patients receive the highest level of care and support throughout their healthcare journey. As a Patient Care Advocate, you will serve as a liaison between patients, healthcare providers, and insurance companies, advocating for patients' needs, addressing concerns, and coordinating necessary services. This role requires excellent communication, empathy, and problem-solving skills to deliver compassionate and effective patient care.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.