Hi there! I’m Dianne Adrao, a dedicated and highly organized professional committed to supporting C-level executives in reaching their goals and lightening their workloads. With solid experience in operational and administrative roles—as well as an Inside Sales Agent in real estate, I bring a unique blend of efficiency, communication, and sales support to the table.
In my ISA role, I handled lead follow-ups, managed CRMs, and helped nurture client relationships, contributing directly to team conversions and long-term pipelines.
I thrive on overcoming challenges and finding creative solutions, ensuring everything runs smoothly. My drive for continuous personal and professional development empowers me to embrace change with a positive outlook.
When I’m not assisting executives or helping manage real estate leads, I focus on staying active and fit, as I believe that a healthy lifestyle fuels both productivity and creativity.
Whether you’re a small business owner, a real estate professional, or a busy executive—I’m here to take tasks off your plate so you can focus on what matters most.
Explore my site to learn more about how I can help you succeed!
Wesleyan University Philippines
-Managed and organized leads in the CRM system to ensure accurate tracking and follow-up.
-Followed up with the agents with old leads and long-term prospects to keep them engaged and updated.
-Set appointments for agents and sent reminders to reduce no-shows.
-Maintained communication with the sales team to ensure smooth hand-offs of qualified leads.
-Created daily follow-up tasks and notes in the CRM and excel to track lead activity and status.
-Helped improve lead conversion by consistently providing timely and personalized follow-up.
-Monitored and updated pipeline stages in Follow Up Boss (FUB) CRM platforms.
-Assisted with other admin tasks as needed, including lead tagging, data cleanup, and basic reporting.
-Provided day-to-day administrative support to operations and teams.
-Handled data entry, database management, and maintained accurate records and reports.
-Scheduled meetings, and organized calendars.
-Helped maintain and update Standard Operating Procedures (SOPs) and internal documentation.
-Collaborated across departments to ensure smooth operations and timely communication.
-Monitored task progress and followed up on deliverables to support project timelines.
-Supported process improvements by identifying inefficiencies and suggesting solutions.
-Used tools like Google Workspace, Microsoft Office, and project management platforms for daily tasks.
-Ensured confidentiality and accuracy in all administrative and operational duties.
Responsible for inputting, updating, and maintaining accurate information in databases or systems.
Managed the leads, updated the CRM, and helped nurture client relationships to support the sales team.
Responsible for optimizing workflows and ensuring efficient daily operations.
Providing administrative assistance and support.