Bachelor of Science in Business Administration- Major in Financial Management
Wesleyan University Philippines
Hi there! I’m Dianne Adrao, a detail-oriented and reliable professional with extensive experience supporting executives, managing operations, and streamlining processes to help businesses run smoothly.
Over the past few years, I’ve worked as an Executive Assistant, Transaction Coordinator, Operations Admin, and Inside Sales Agent, giving me a well-rounded skill set across administration, client support, and real estate. I’ve managed transactions from contract to close, coordinated with multiple parties to ensure deadlines are met, handled lead follow-ups through CRMs like Follow Up Boss and CINC, and supported C-level executives with scheduling, communications, and daily operations.
I’m passionate about creating order out of chaos—whether it’s keeping compliance on track, making sure no lead slips through the cracks, or improving workflows for busy executives. My adaptability and proactive mindset allow me to take on challenges with confidence, while my strong organizational skills ensure that nothing falls through the gaps.
Outside of work, I enjoy staying active and continuously developing both personally and professionally because I believe growth and balance fuel long-term success.
Whether you’re a real estate professional, business owner, or executive, I’m here to help lighten your workload, keep your operations organized, and support you in reaching your goals.
Wesleyan University Philippines
-Managing the transaction process for real estate deals.
-Coordinating with buyers, sellers, agents, escrow, title companies, and lenders to ensure smooth and timely closings.
-Maintaining timelines and tracking deadlines for inspections, contingencies, and closing dates.
-Sending reminders to all parties regarding important milestones.
-Update and manage the CRM regarding lead statuses, added notes for effective lead tracking and follow-up.
-Researched property ownership using tools like PropStream, Zillow, county websites, and TruePeopleSearch
-Created task boards and workflows using Trello
-Provided day-to-day administrative support to operations and teams.
-Handled data entry, database management, and maintained accurate records and reports.
-Scheduled meetings, and organized calendars.
-Helped maintain and update Standard Operating Procedures (SOPs) and internal documentation.
-Collaborated across departments to ensure smooth operations and timely communication.
-Monitored task progress and followed up on deliverables to support project timelines.
-Supported process improvements by identifying inefficiencies and suggesting solutions.
-Used tools like Google Workspace, Microsoft Office, and project management platforms for daily tasks.
-Ensured confidentiality and accuracy in all administrative and operational duties.
Managing contract from start to finish
Managed the leads, updated the CRM, and helped nurture client relationships to support the sales team.
Responsible for optimizing workflows and ensuring efficient daily operations.
Providing administrative assistance and support.