Hey I am Dianne Lorraine

More Info About Me

Hi there! I’m Dianne Lorraine, a reliable and detail-oriented Virtual Assistant with 2+ years of experience in the media and advertising industry. I specialize in creative coordination, administrative support, email management, and graphic design. As a former Creative Consultant in a BPO setting, I worked directly with clients, designers, and internal teams to deliver high-quality print and digital ads on tight deadlines.

I’m highly organized, tech-savvy, and committed to helping businesses run smoothly, whether through social media support, file organization, ad proofreading, or customer communication.

Dianne Lorraine Pamaong
Davao City, Philippines
diannelorrainepamaong@gmail.com
Freelancer
Check my CV View Work Hire Me

Skills

Microsoft Excel
Administrative Assistant
Email Management
Adobe Photoshop
Customer Service & Support
Graphic Designer
Data Entry

Certificates

Amazon VA In-Depth Online Course

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018 - Present
Bachelor of Science in Information Technology

University of Southeastern Philippines

2018
Accountancy, Business and Management (ABM)

Maryknoll High School of Sto. Tomas Inc.

October 03, 2022 - Present
AwesomeCx/Design IQ
(CSR (Creative Consultant))

Built a great customer relationship with clients and internal stakeholders
Has the ability to multitask and work on tasks ahead of time to be able to cater necessary changes in the future
Works well under pressure to ensure that the ads/creatives are submitted before the deadline
Ensure's that the intended message of the ad is delivered effectively
Ensures that all the design elements are harmonious with each other
Proofreading, editing, and improving the copy of client's creative material

2021 - 2022
USeP Commission on Election
(Graphic Designer)

- Used Adobe Photoshop and Adobe Illustrator to develop new images and type.
- Created designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts.
- Applied knowledge of production to create high-quality images.
- Created designs and collaborated with technical team to complete projects.
- Determined size and arrangement of illustrative material and copy, and selected style and size of type.

2021 - 2022
Pamaong Cellcom
(Part Time Sales Associate)

- Greets and welcomes customers in a welcoming manner.
- Responds to client inquiries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales by offering advice on purchases and promoting additional products.

2019 - 2020
First Property Works Inc.
(Freelance Graphic Designer)

- Worked with clients to gather and define requirements, establish scopes and manage project milestones.
- Conferred with clients to discuss and determine layout design.
- Used Adobe Photoshop and Adobe Illustrator to develop new images and type.
- Created digital image files for use in digital and traditional printing methods.
- Developed print materials such as brochures, banners and signs.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Designed header images for Facebook page using Photoshop.
- Determined size and arrangement of illustrative material and copy, and selected style and size of type

What can I do?

Administrative Support

I offer reliable general admin assistance like file organization, data entry, document formatting, research, and more

Creative Virtual Assistance

I provide creative support for your business through graphic design, ad proofing, and content coordination

Customer Support (Email or Chat)

I assist customers through professional and friendly email or chat support, resolving inquiries quickly and maintaining

Data Entry

I handle data entry tasks with accuracy and efficiency, including Google Sheets/Excel formatting, database updates, list

WordPress Content Support (Entry-Level)

I assist with uploading and formatting blog posts, updating website content, and adding images or links, all within Word

Social Media Management

I handle the scheduling and light engagement of your social media content using tools Meta Suite.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines
Email :
diannelorrainepamaong@gmail.com


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