2019
Bachelor of Elementary Education
Ramon Magsaysay Memorial Colleges
More Info About Me
I'm a Graduate of Bachelor of Elementary Education and passed the Licensure Exam for Teachers. I'm a customer service expert and a retention specialist. With 1 year of experience in being a retention specialist and customer service at the same time. I have experience in managing an organization as well as doing admin tasks during my college days as a secretary of our organization for 4 years. I also have basic knowledge and minimal experience in social media since I own a personal streaming Facebook page that has 40,000 followers and does posting, and promotion on daily basis for 3 years.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Customer Service Representative
Content Writer
Certificates
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My Experience and Education
2020
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2020
VXI Global Holdings, VXI Centrale, Davao City
(Retention Specialist)
AT&T CLG - retention specialist, handling calls and tickets about customers who have issues on their billing, services and wants to cancel their subscription and our goal is to keep our customers at the end of each calls. We also do sales pitch of upgrading their devices to the latest devices.
2020
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2020
Flatworld Solutions Inc. Buhangin, Davao City
(Retention Specialist)
Keto Diet a Health and Wellness product especially for those who wants to lose weight. Retain customers from cancelling and returning their products with us. Demonstrating them how to take the product properly. Answering their general questions about the product.
April 2021
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Present
Tier One Entertainment | AMPLFY
(Streamer)
A content creator and a streamer at Facebook Gaming. Doing live streams daily, entertain viewers, promoting video games such as NFT (Play to Earn games), and promoting and posting content on my page.
September 2022
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November 2022
Tochigami
(Transaction Coordinator)
Is a professional who completes tasks related to real estate sales. These professionals sometimes work for real estate agents, helping to facilitate property sales. In some instances, a transaction coordinator may work directly for a property seller.
September 2022
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November 2022
Tochigami
(Short Term Rental Support)
Doing admin tasks and reports. Provide mostly administrative support such as assisting with paperwork, Answering the telephone, Scheduling appointments
My Services
Customer Service
Help customers with complaints and questions, give customers information about products and services.
Content Creator
Promote products and services through social media, marketing materials, and other platforms in both written and verbal.
Content Writer
Produce relevant content for websites, blogs, articles, white papers, product descriptions, and social media platforms.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.