2010
Computer System Design and Programming
Bestlink of the Philippines
More Info About Me
I am dian, 35 yrs. old from Caloocan city. I am a single mom, I love baking and also cooking, some of my recipe are Cookies, Cinnamon Rolls, Carrot loaf or Cupcakes, Leche flan, and Lasagna. And also on my spare time I love watching netflix.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2007
-
Nov 2007
Sports Central
(Sales Lady)
Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Greet customers.
Help customers find items in the store.
Check for stock at other branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Keep track of inventory.
2022
-
Dec 2022
Alorica
(Call Center Agent)
A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems
Answering inbound calls.
Processing orders and payments.
Handling customer complaints.
Following up on customer calls.
Making outbound calls.
Upselling and cross-selling.
Conducting market research.
Managing and updating customer databases.
2019
-
2021
RMSI
(Sales Consultant)
Sales Consultants are responsible for developing, planning and implementing company's sales strategies. Usually, they are not company's employees, but they work as outside advisors. They have multiple years of sales and sales strategy implementation.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.