2016
Bachelor of Science in Hotel and Restaurant Management
College of the Holy Spirit Manila
More Info About Me
Hello, my name is Diane Sarah Limson, but you can call me Diane. I have worked in customer service for five years, specifically as a barista in the food and beverage industry for a renowned coffee company. Currently, I manage inventory and order placement for one of the distributors of the top fireworks manufacturing company in the Philippines.
I am a detail-oriented and adaptable person with a wide range of skills in administrative tasks, such as data entry, coordination with suppliers and customers, and inventory management. With the skillsets I have and the value for client satisfaction, I'm here to lend a hand and simplify things for you.
My Skills and Competencies
Social Media Management
Customer Service
Graphic Designer
Administrative Tasks
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
October 2016
-
October 2021
Starbucks Philippines (Rustan Coffee Corporation)
(Barista, Barista Trainer)
As a barista, it was my goal to provide legendary customer service on a daily basis by greeting and engaging in friendly and meaningful interactions with customers, preparing handcrafted beverages, offering recommended pastries, and ensuring their 100% satisfaction.
And as a barista trainer, I was in charge to guide newly-hired baristas through the company's policies, values, and daily responsibilities. I dedicated time to conduct thorough, one-on-one training for newcomers to be accustomed to beverage and food preparation to meet the company's standards and maintain 100% customer satisfaction.
December 2011
-
Present (Part-time)
Dragon Fireworks Inc.
(Administrative Assistant)
As an Administrative Assistant, it is my responsibility to receive stocks from suppliers and manage inventory, pick and pack orders and send items to clients, ensuring that they received their orders. During peak season, I also assist customers with product inquiries and help sell these items for the consumer line. Part of my job is to manage and maintain accurate records of customer transactions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.