2009
Bachelor of Science in Office Administration
System Technology Institute
More Info About Me
As an Social Media Management Expert, I understand the unique challenges that come with managing a brand's online presence, and I am committed to delivering results that meet my clients' goals and objectives.
You are looking at the right person if you need a Social Media Marketer who will be responsible for the below-listed duties but won't be limited to:
1. Devising, maintaining, and optimizing campaigns to promote an individual or organization and their products/services on the internet.
2. Magnifying brand awareness, directing traffic, and acquiring leads with purchase intent.
3. Using analytics to distinguish emerging trends, spot errors/loopholes, etc., and optimize ad campaigns accordingly.
In my free time, I love to stay active and explore the outdoors. I also take every opportunity to travel and experience new cultures. In addition, I also love to read and listen to music. Whether I'm immersed in a good book or dancing to live music, I find joy in learning new things and constantly growing.
Please feel free to contact me at vargasdianaroser19@gmail.com for any further information or to schedule a meeting.
My Skills and Competencies
Social Media Management
General Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
EXL corp.
(Customer Service Representative)
• Explains retirement benefit plan policies, procedures, and legal requirements to employees and beneficiaries.
• Conducts retirement and benefits-related calculations and analysis including repurchase of service, withdrawal of contributions, and deferred retirement.
• Researches and recommends appropriate benefits plans and services based on data analysis.
• Conducts group benefits presentations for and/or individual interviews with employees regarding retirement and pension options.
• Acquires and distributes relevant information and documentation to plan participants and beneficiaries.
• Develops and maintains records of participants and beneficiaries including active, deferred, retired, and separated members.
• Serves as a liaison between beneficiaries and participants and the plan administrator, handling or facilitating requests for contribution adjustments, refunds, and other administrative changes.
• Coordinates with actuaries, plan administrators, accountants, and other professionals to provide verified and compiled data for administration of benefits.
• Assists with open enrollment for retiree insurance benefits.
• Ensures retirement plans are administered in accordance with company, state, and federal guidelines and regulations.
• Maintains knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits.
• Performs other duties as assigned.
2019
-
2020
RBAM Advertisement Marketing
(Online Sale Representative)
• Explaining and demonstrating products to customers
• Meeting sales targets
• Compiling weekly and monthly reports
• Maintaining client records
• Engaging with their client and creating a positive relationship with them
• Figuring out what your client wants and tailoring your pitch accordingly
• Up-selling and cross-selling with your client
• Taking client orders
• Scheduling daily customer appointments
• Keeping track of online marketing trends
• Creating online ads
• Negotiate prices and terms with clients
• Communicating with other departments
2012
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2015
OE Works Manufacturing, Inc/Autovention Corporation
(Machine Operator)
• Set up machines (calibration, cleaning etc.) to start a production cycle
• Control and adjust machine settings (e.g. speed, wire setup measurement)
• Inspect wire supply
• Test operation of machines periodically
• Fix issues that might occur during the shift
• Check output to spot any machine-related mistakes or flaws
• Keep records of approved and defective units or final products
• Maintain activity logs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
General Virtual Assistant
I offer virtual assistant services including email management, scheduling, data entry, social media, and administrative
Customer Service
Customer service is the support provided to customers by a company to help address their questions, concerns, and needs.