BS in Tourism Management
University of Southern Mindanao
N/a
University of Southern Mindanao
Provided administrative and operational support to ensure smooth daily office functions within the organization. Handled the preparation, organization, and maintenance of official documents, reports, and records while maintaining accuracy and confidentiality. Performed data entry, managed filing systems, and assisted with documentation related to internal operations. Coordinated schedules, managed emails and office inquiries, and supported supervisors through report consolidation and administrative tracking. Assisted with general clerical tasks, office supply monitoring, and coordination with internal teams and external offices to promote efficient workflow and compliance with organizational procedures.
Managed both the administrative and operational aspects of a gasoline station, combining hands-on daily tasks with supervisory responsibilities. Handled billing, inventory monitoring, and report preparation while ensuring accurate records and smooth daily operations. Coordinated and supervised staff schedules and work assignments, addressed operational concerns, and ensured workflows were followed efficiently. Acted as the main point of contact between the station and the owner by providing regular updates, operational reports, and recommendations. Also coordinated with clients and suppliers, handled inquiries, and supported overall business operations through organized administrative and operational management.
Served as the primary point of contact for guests, ensuring smooth front desk operations and a positive guest experience. Handled check-ins and check-outs, managed reservations, and responded to guest inquiries both in person and through calls and emails. Maintained accurate records, processed payments, and coordinated with housekeeping and other departments to ensure timely service and room readiness. Addressed guest concerns professionally, provided administrative support, and ensured front office procedures were followed efficiently to support daily hotel operations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.