Hey I am Diana

More Info About Me

I worked for some BPO companies as a Customer Service Representative and Technical Service Representative. I’m highly analytical, diligent, and a team player.

Diana R. Diaz
Taguig City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Amazon Expert
Data Entry
Content Creator

Certificates

Amazon VA in-Depth- Online Course

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2006
Bachelor in Business Administration Major in Management

Polytechnic University of the Philippines- Taguig Campus

2021 - 2022
Sutherland Global Services
(Customer Service Representative)

• Attended customer’s complaints and requests.
• Focused on answering customer’s inquiries about their accounts.
• Troubleshoot devices such as cellphones and tablets
• Explained to customers what they will get from our products and services

2015 - 2017
Sykes Asia
(Customer Service Representative)

• Handled inquiries for credit card accounts that are based in Australia
• Attended customer complaints and requests

2014 - 2015
TaskUs
(Technical Service Representative / Customer Service Representative)

• Explained to customers what they will get from our products and services
• Attended customer complaints and requests
• Focused on answering customer's inquiries about their accounts
• Troubleshoot devices such as cellphone and tablet

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Amazon Expert

I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Taguig City,
Philippines


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