Hey I am Dianne

About me

A dedicated and reliable professional with extensive experience in office administration, customer service, and team support. Over the years, I have developed strong organizational and interpersonal skills that allow me to keep operations running smoothly and ensure tasks are completed accurately and on time. My background includes working in various settings, including offices, hospitals, and remote environments, which has strengthened my adaptability and attention to detail.

I take pride in providing assistance with honesty and care, always aiming to deliver high-quality work and contribute positively to any team I join. Whether managing administrative duties, supporting clients, or coordinating tasks, I approach every responsibility with professionalism and a strong work ethic. My goal is to help your business grow by improving efficiency, ensuring excellent service, and supporting strategies that drive productivity and long-term success.

Dianne Dalida Cruz
Pangasinan, Philippines
ddcruz9692@gmail.com
Freelancer
Check my CV View Work Hire Me

Professional Skills Overview

Core Competencies and Strengths
Data Entry/Web Research
Executive Virtual Assistant
Graphic Design
General Virtual Assistant

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2014
BS office Administration

University of the Cordilleras

2013
Associate in Computer Office Administration

University of the Cordilleras

2022 - 2024
MA Cruz Construction
(Executive Assistant)

 Managed daily administrative operations, scheduling and project coordination.
 Organized files, processed documents, and supported procurement processes.
 Maintained internal communications and records with confidentiality.

2021 - 2022
Iqor
(Collection Agent)

 Managed inbound and outbound collection calls in a remote work setup
 Ensured compliance with data privacy and financial disclosure policies.

2020 - 2021
51 Talk
(Independent English Tutor)

Conducted online English lessons; documented session records and assessments.

2016 - 2017
Convergys
(Customer Service Associate)

 Delivered client support via phone and email; resolved service inquiries and escalations.
 Provided documentation and information in accordance with corporate standards

2014 - 2016
Sitel Philippines, Corp
(Customer Service Professional)

Handled customer queries and concerns with professionalism and efficiency.

2014 - 2014
Notre Dame De Chartres Hospital – Baguio City
(Admitting and Medical Records Clerk)

 Welcomed and processed patients for admission; verified identification and insurance.
 Handled medical records creation, updates, filing and release in compliance with hospital policies.
 Maintained confidentiality and accuracy of sensitive patient data.
 Coordinated room assignments and scheduled medical procedures.

My Services

Executive Assistant

Organized and skilled in scheduling, document management, and supporting executives for smooth operations.

Graphic Design

Skilled in Canva, Capcut and basic video editing, delivering eye-catching visuals to support branding and marketing.

Data Entry / Web Researcher

Skilled in ensuring accurate records, timely reports, and reliable information for businesses.

General Virtual Assistant

Detail-oriented Virtual Assistant skilled in admin tasks, scheduling, and social media to help businesses grow.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pangasinan,
Philippines
Email :
ddcruz9692@gmail.com


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