Bachelor of Science in Tourism Hospitality Management
Philippine Women’s University
Experienced virtual assistant and social media specialist dedicated to optimizing your online presence and streamlining your daily tasks. Let me handle the details so you can focus on what matters most – growing your business.
Philippine Women’s University
Welcome and greet guests in a polite manner. Assists local, and foreign guests with their Hotel, and Air bnb bookings or reservations, and other requests. Respond to guests' issues and complaints in a friendly, timely manner. provides information on the facilities available, directions and services that guests needs to enjoy their stay. Answer Inquiries, through Phone calls, Emails, and Messages.
Maintain, and update records related to online sales. Address questions and complaints regarding products. Respond to emails, phone calls, and messages Issue invoices to clients. Handle multiple tasks in a professional and organized manner. Follow up and update orders, Responds to Messenger and Facebook Suites messages, and comments. Persuades customers into buying the product.
Welcome guests, check them in, distribute room keys,, Assign rooms. Assists hotel guests, and dorm tenants with registration, reservations, and other requests. Respond to guests' issues and complaints in a friendly, timely manner. Manage online, phone and in-person room reservations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.