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COM SCI
STI
More Info About Me
I am a strong-willed person who believes in good service.
Excels in fast-paced environments demanding strong organizational communication and interpersonal skills, works well independently and as part of a team, and is detail-oriented and resourceful in computing tasks.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2023
AFNI PHILIPPINES INC (AFNI)
(Customer Service Supervisor)
The Customer Service Supervisor provides direction to the Customer Service Division by assigning, directing, and reviewing staff work. Supervisory duties include training, writing, conducting performance appraisals, and assisting in department budget preparation.
2017
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2018
CONCENTRIX SERVICES CORP
(Service Representative)
Supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
2015
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2017
TELEPHILIPPINES INCORPORATED (Teleperformance/Telstra)
(Service Representative)
Supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.