LUCKY BOOKSTORE
(SALES AND INVENTORY CLERK)
Position: Sales Clerk
Job Overview:
A Sales Clerk, also known as a Retail Sales Clerk, plays a crucial role in providing excellent customer service and contributing to the overall success of a retail establishment. This position involves various tasks related to sales, customer assistance, and maintaining a positive shopping environment.
Key Responsibilities:
1. Customer Assistance:
• Greet and assist customers in a friendly and professional manner.
• Provide product information, answer inquiries, and offer guidance to customers.
2. Sales Transactions:
• Process sales transactions accurately and efficiently using cash registers or point-of-sale (POS) systems.
• Handle payments, issue receipts, and ensure correct change is given.
3. Product Knowledge:
• Stay informed about product features, specifications, and promotions.
• Assist customers in making informed purchasing decisions.
4. Stocking and Merchandising:
• Ensure shelves and displays are well-stocked and visually appealing.
• Replenish merchandise as needed and arrange displays to attract customer attention.
5. Customer Service:
• Handle customer complaints or concerns with patience and professionalism.
• Collaborate with other staff members to resolve customer issues.
6. Upselling and Cross-Selling:
• Recommend additional products or accessories to enhance the customer's purchase.
• Promote sales and special offers to maximize customer spending.
7. Store Maintenance:
• Keep the store clean, organized, and well-maintained.
• Monitor and report any issues with equipment or facilities.
8. Inventory Management:
• Assist in monitoring and managing inventory levels.
• Conduct periodic stock checks and report discrepancies.
9. Cash Handling:
• Handle cash transactions securely and follow established cash-handling procedures.
• Reconcile cash registers at the end of the shift.
10. Compliance:
• Adhere to company policies, procedures, and security measures.
• Stay informed about and follow relevant laws and regulations.
Position: Inventory Clerk
Job Overview: An Inventory Clerk is responsible for maintaining accurate records of goods and materials in stock. This role involves tracking inventory levels, conducting regular audits, and ensuring proper documentation of all inventory-related activities. The Inventory Clerk plays a crucial role in supporting efficient supply chain and logistics operations.
Key Responsibilities:
1. Inventory Tracking:
• Monitor and track inventory levels of products, materials, or goods.
• Update inventory databases or systems to reflect accurate stock levels.
2. Receiving and Shipping:
• Receive incoming shipments and verify the accuracy of delivered goods.
• Prepare and process outbound shipments, ensuring correct quantities and items are shipped.
3. Data Entry:
• Enter data related to inventory movements, adjustments, and transfers.
• Maintain accurate and up-to-date records in inventory management systems.
4. Stock Rotation:
• Implement stock rotation practices to ensure that older stock is used first.
• Monitor expiration dates and manage perishable inventory effectively.
5. Auditing and Reconciliation:
• Conduct regular physical inventory counts and reconcile with recorded quantities.
• Investigate and resolve discrepancies between physical counts and system records.
6. Reporting:
• Generate regular reports on inventory levels, turnover, and discrepancies.
• Provide insights and recommendations for optimizing inventory management.
7. Supply Chain Collaboration:
• Collaborate with purchasing and logistics teams to ensure timely and accurate supply of goods.
• Communicate with suppliers regarding inventory-related issues.
8. Documentation:
• Maintain proper documentation for all inventory transactions and adjustments.
• Ensure compliance with record-keeping policies and procedures.
