Hello, I am Dessa

About Me

I graduated with a degree in Hotel and Restaurant Management, where I gained extensive knowledge and skills in the hospitality industry. My education covered essential areas such as guest services, food and beverage management, hotel operations, and event planning.

I started my career as a sales representative, where I developed a strong foundation in sales techniques and customer relationship management. In this role, I was responsible for identifying and reaching out to potential clients, understanding their needs, and presenting tailored solutions to meet those needs.

I have been actively learning Excel to enhance my data management and analytical skills. This journey has equipped me with the ability to organize and analyze information efficiently, making it an essential tool in my professional toolkit.

I am motivated to find a role where I can grow, take on new challenges, and make a meaningful impact.

Dessa May Bolante Villaflores
Binangonan City, Philippines
villafloresdeshi@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Administrative Assistant
Data Entry
Customer Service
Article Writer

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Technology Major in Hotel and Restaurant Management

University of Rizal System Morong-Campus

2024
GENERAL VIRTUAL ASSISTANT

Attended online training for General VA at PRO VA.

Sep 2020 - Jan 2024
JKP Titus Clothing Corporation
(Sales Representative)

- Negotiating terms and pricing with clients, working to close sales deals, and ensuring client satisfaction.
- Giving product demonstrations, showcasing features and benefits, and explaining pricing structures.
- Discussing prices, payment terms, and contract terms to reach mutually beneficial agreements.
- Building and maintaining long-term relationships with clients, ensuring repeat business.
- Offering post-sales support, answering questions, addressing concerns, and ensuring customer satisfaction.

Jan 2024 - March 2024
Chevrolet
(Sales Representative)

- Present financing options, trade-in deals, warranties, and insurance policies.
- Welcome customers and establish rapport to understand their vehicle needs and preferences.
- Conduct interviews to assess customer requirements, such as vehicle type, budget, and specific features.
- Provide in-depth information about available cars, answering questions about specifications, performance, and features.
- Offer test drives to help customers experience the vehicles firsthand.

My Services

Article Writer

Creates written content for various platforms, such as websites, newspapers, magazines, or blogs.

Customer Service

Interacts with customers, providing support, resolving issues, and ensuring a positive customer experience.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Administrative Assistance

Coordinating content schedules, managing digital assets, proofreading, and handling logistics for content production.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Binangonan City,
Philippines
Email :
villafloresdeshi@gmail.com


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