2011
Bachelor of Science in Business Administration major in Marketing
Pamantasan ng Lungsod ng Marikina
More Info About Me
A motivated, organized and hardworking professional with proven marketing skills and a desire to learn more. Possesses over 10 years of experience in Sales and Marketing field. Work well both leading and within a team, with a dedication to a collaborative approach, excellent time management, attention to detail and initiative to work independently. Flexible and versatile- able to maintain a sense of humor under pressure. With an ability to transcend personal differences to achieve a common goal.
Hi! I am Desiree Santos, a marketing and sales professional, with over 10 yrs of experience in an automotive industry. I am patient, determined and hard working. I can easily adopt to new task, new environment as I always welcome new challenges. I am also a mother of 3 beautiful kids. And because of motherhood, I am able to do multitasking and able to balance my work and personal life. To achieve these, in my past time I love to watch tv and I also love doing make up on myself.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2021
Good Molecules (Freelance)
(Data Gatherer)
Good Molecules is a cosmetics company that supply and sale of beauty products. I research & gather data through Social Media Platforms, Websites, and other links available for purposes. I validate gathered data using accurate tools available. I input all contact details gathered to a spreadsheet.
2020
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2021
Honda Cars Fairview
(Sales Executive)
• I sells automobiles by understanding and demonstrating characteristics, capabilities, and features, developing and qualifying buyers, closing sales.
• I develops buyers by maintaining rapport with previous customers, suggesting trade-ins, meeting prospects at community activities, greeting walk-ins, responding to inquiries, recommending sales campaigns and promotions.
• I demonstrates automobiles by taking test drives, explaining warranties and services.
• I also secure client's bank approval.
• Proper handling of client's confidential documents and requirements.
• I provide after sales service support system to clients.
• I called and send formal and updated quotation to covered banks and fleet accounts.
• I managed social media platform like fb page, Facebook Car Clubs to generate leads and turn it into sale.
2014
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2020
Honda Cars Fairview
(Sales Executive)
• I sells automobiles by understanding and demonstrating characteristics, capabilities, and features, developing and qualifying buyers, closing sales.
• I develops buyers by maintaining rapport with previous customers, suggesting trade-ins, meeting prospects at community activities, greeting walk-ins, responding to inquiries, recommending sales campaigns and promotions.
• I demonstrates automobiles by taking test drives, explaining warranties and services.
• I also secure client's bank approval.
• Proper handling of client's confidential documents and requirements.
• I provide after sales service support system to clients.
• I called and send formal and updated quotation to covered banks and fleet accounts.
• I managed social media platform like fb page, Facebook Car Clubs to generate leads and turn it into sale.
2011
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2014
Honda Cars Marikina
(Telemarketing Receptionist)
I called clients to remind them regarding their vehicle's preventive maintenance schedule.
I send emails to promote and remind clients to book their service appointment using MailChimp.
I plot appointments using google sheets for clients' vehicles due for maintenance.
I am responsible for making a follow-up call to confirm the client's service appointment.
I answer calls, emails, and messenger inquiries.
I record the customer's personal information accurately in IDMS.
I also handle customer complaints.
I do upselling Honda services.
I ensured all booked service appointment was appropriately plotted to the job control board for smooth running of the workshop.
I prepare prompt and accurate weekly and monthly reports.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.