2012
BS Hotel and Restaurant Management
De La Salle Lipa
More Info About Me
I worked in the Customer Service industry for 9 years now. Most of my experience is in the BPO industry. I was able to get an opportunity to work overseas in Dubai for almost 3 years, Most of the time you can see me looking at Adventures on a motorcycle I’m a big fan of motorcycles.
My Skills and Competencies
Social Media Manager
Amazon VA
Data Entry
Customer Service Representative
Certificates
My Experience and Education
2021
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2022
ZALORA PH / THE ICONIC AUSTRALIA
(Senior Customer Service Representative)
Email and Chat support for THE ICONIC customers in Australia, Handle Complains, Process refunds, contact third party companies through email and assist customers anything related to THE ICONIC website and Application.
2018
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2020
Sumo Sushi and Bento L.L.C Dubai, UAE
(Customer Service Representative)
Receive inbound calls for processing orders for all branches of Sumo Sushi and Bento all throughout the UAE, We take in orders over the phone, make dine in reservations and also process orders through third party applications such as Zomato, Talabat, and Deliveroo.
January 2017
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February 2017
Alorica Lipa
(Customer Service Representative)
Receive Inbound calls for customers who would like to purchase items being sold by Proflowers most likely Flowers and Chocolates for Valentine’s day and Mother’s day
September 2022
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February 2023
THE ICONIC AUSTRALIA
(SENIOR CUSTOMER SERVICE REPRESENTATIVE)
Manage customer concern through chat and email support.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Customer Service Representative
Will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems
Amazon Virtual Assistant
Will help you conduct accurate product research to provide important information.