2019
Bachelor of Arts in Communication
OUR LADY OF FATIMA UNIVERSITY
More Info About Me
I am proficient in both verbal and written communication skills. I have been an customer service representative for a year and half and was promoted to lead a community with siz teams with my current job. Clients are very important to me. You can also check my work success rate.
My Skills and Competencies
Customer Service
Social Media Management
Certificates
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My Experience and Education
2019
-
2022
TeleTech Customer Care Management
(Supervisor - Service Delivery Specialist)
Manages complex customer issues. Building cross-functional relationship with the customer. Providing collective insights regarding community trends. High-level decision making when it comes to escalated conerns.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.