2020
Bachelor in Science in Office Administration
Universidad de Zamboanga
More Info About Me
Hi, I’m Dely Toribio, a virtual assistant and a licensed teacher with a background in administrative support at a public hospital. I developed strong skills in data entry, document handling, scheduling, and communication — all in a fast-paced, detail-sensitive environment.
I’m now bringing that experience into the virtual space, offering support with tasks like maintaining spreadsheets, managing records, and organizing workflows. I’m known for being detail-oriented, reliable, highly organized, and a fast learner, and I take pride in delivering accurate, efficient work.
I'm currently looking to support professionals and teams who need dependable, behind-the-scenes help to stay focused and productive.
My Skills and Competencies
Administrative Support
Data Entry
Certificates
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My Experience and Education
2024
-
2025
Zamboanga City Medical Center
(Administrative Assistant I)
Job Summary:
The Administrative Assistant plays a key role in supporting daily office functions to ensure smooth and efficient operations. Responsibilities include managing schedules, handling internal and external communications, preparing documents, maintaining organized filing systems, and assisting with a range of basic administrative tasks.
Key Responsibilities:
*Coordinate and maintain staff calendars and schedules.
*Handle incoming and outgoing communications, including phone calls, emails, and mail.
*Prepare and format documents, reports, and correspondence as needed.
*Organize and maintain electronic and physical filing systems.
*Support general administrative tasks such as data entry, photocopying, and office supply management.
2023
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2024
LSERV Corporation
(Support Clerk)
Job Summary:
The Support Clerk provides a range of administrative, technical, and customer service support functions to ensure smooth office operations. Responsibilities include managing files, answering phones, scheduling appointments, handling data entry, and processing transactions accurately and efficiently.
Key Responsibilities:
*Perform general administrative duties such as filing, data entry, and document management.
*Answer and direct incoming phone calls; respond to inquiries professionally.
*Schedule and coordinate appointments, meetings, and calendar events.
*Process transactions and maintain accurate records in relevant systems.
*Provide customer service support by addressing inquiries and resolving issues.
*Assist in various technical or clerical tasks as needed to support team operations.
2022
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2023
Universidad de Zamboanga
(Student Records Assistant)
Job Summary:
The Student Records Assistant supports the daily operations of the registrar’s office by maintaining student academic records, processing official documents such as transcripts, and providing administrative support to ensure compliance with institutional policies and government regulations.
Key Responsibilities:
*Maintain accurate, confidential academic records.
*Process requests for transcripts, enrollment verifications, and other student records.
*Assist with data entry, filing, and records management systems.
*Support the preparation and distribution of academic reports and documentation.
*Collaborate with faculty, staff, and students to address inquiries and ensure timely service.
2021
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2022
Lenin Computer System, Inc.
(Sales Account Representative)
Job Summary:
The Sales Account Representative is responsible for overseeing client relationships, serving as the primary point of contact, resolving client concerns, and identifying opportunities to upsell products or services to support revenue growth and client retention.
Key Responsibilities:
*Serve as the main liaison between clients and internal teams to ensure satisfaction and timely delivery of services.
*Proactively resolve client issues and concerns to maintain strong, long-term relationships.
*Identify and pursue upsell and cross-sell opportunities to expand client accounts and increase revenue.
*Monitor account performance and provide regular updates and reports to clients.
2020
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2020
Philtech Global, Inc.
(Marketing Assistant)
Job Summary:
The Marketing Assistant supports marketing initiatives by providing administrative and project coordination, conducting market research, and managing content across social media platforms.
Key Responsibilities:
*Assist in the execution of marketing campaigns and projects.
*Conduct market and competitor research to support strategy development.
*Create, schedule, and publish content on various social media platforms.
*Provide administrative support including scheduling, reporting, and file management.
2016
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2018
Golden Arches Development Corp.
(Service Crew)
Job Summary:
The Service Crew is responsible for providing outstanding customer service by taking orders, preparing and serving food and beverages, handling payments, and ensuring a clean and welcoming environment for customers.
Key Responsibilities:
*Greet customers and take food and beverage orders promptly.
*Prepare and serve menu items according to quality and safety standards.
Operate POS systems and process cash, credit, or mobile payments accurately.
*Maintain cleanliness of workstations, dining areas, and equipment.
*Follow all food safety and hygiene protocols.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.