2013
Computer System Design and Programming
AMA Computer Learning Center
More Info About Me
I am a sociable, aspirational, and diligent individual with a wide range of abilities and expertise in digital, social media, and virtual assistance. Additionally, I am proficient at functioning well under pressure and performing a variety of jobs on a daily basis. I have over 5 years of experience in Customer Service and over 3 years as an Executive Assistant. I used different tools and CRMs in the past too.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO Expert
Certificates
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My Experience and Education
2019
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2022
Modoma
(Scheduling Coordinator / Admin)
Helping the company to book appointments with their patient through text. We were using GoHighLevel as our CRM. After a year and 6 months, I was asked by the owner of the company to do Admin for them too. My task was to make sure that before patients came into their appointment, we have all the information we needed in their profiles like their Insurance Info and ID.
2020
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2021
Personalized Home Inspection
(Executive Assistant/Appointment Setter)
I helped the company to book appointments with realtors and homeowners. I was managing the inbox and google calendar as well. I create invoices and agreements. I was managing the company's social media platforms such as Instagram and Facebook. Sometimes, I send gift cards to our clients too.
2018
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2019
Roof4Life
(Executive Assistant / Appointment Setter)
My client's business provides a roofing service. What I do to help my client is to set up an appointment with the leads that we are getting via phone call, text, or email. I'm using Google Calendar to set their appointment. Creating invoices, proposals, and agreements too was part of my job.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Executive Assistant / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google