2013
Bachelor of Science in Information Technology
De La Salle Lipa
About Me
Hello! I am a motivated and detail-oriented individual to establish a successful career as a Virtual Assistant. I have excellent organizational and communication abilities, excel at multitasking, and aim to contribute enthusiasm and dedication to efficient administrative support. Seeking opportunities to learn and grow in a virtual work environment, I am committed to streamlining tasks and boosting productivity. Dedicated to delivering exceptional assistance for the overall effectiveness of the team or organization.
My Skills and Competencies
Social Media Management
Real Estate Marketing VA
Data Entry
QuickBooks Online
Virtual Admin Assistant
Certificates
My Experience and Education
2023
-
Present
Palette Nation
(Real Estate Marketing VA)
• Used DataTree for property research, extracting details, and ownership history.
• Organized listings, client communication, and campaigns efficiently with Trello.
• Communicated with clients to understand property requirements and preferences.
• Conducted detailed property comparisons on Xome, Zillow, and Land.com.
• Executed targeted marketing campaigns, sending neighbor letters via Click2Mail and PebbleREI, using skip-tracing for accurate details.
• Edited property images for enhanced visual appeal and optimal presentation.
• Minimally edited the website to update property listings for accuracy.
• Executed comprehensive marketing strategies, listing properties on various platforms including
• Facebook Marketplace, MLS, Land.com, Craigslist, Landsearch, Land-listings and LoopNet/Costar.
• Regularly monitored and analyzed listing performance on different platforms.
2016
-
2023
Bank of the Philippine Islands (BPI)
(Level B – Customer Service Associate)
• Provide excellent customer service and aftersales support to clients.
• Maintain strict confidentiality of client data.
• Address client queries and concerns in accordance with company policies.
• Cross-sell and upsell various products, including deposit accounts, investments, credit cards, loans, and insurance.
• Process over-the-counter bank transactions such as deposits, withdrawals, and bills payments.
• Handle auxiliary transactions, including Foreign Exchange, telegraphic transfers, and direct remittances.
• Responsible for account opening, ensuring compliance with KYC and AMLA/MLPP requirements.
• Manage customer information updates, including contact details and account amendments.
• Upload scanned documents to the Webtop System for proper storage.
• Organize and safeguard day-to-day transaction documents.
2014
-
2015
Integrated Computer Systems, Inc.
(Sales Admin Staff)
• Maintains good customer relationship
• Prepares quotations based on client’s requirement
• Process orders via email or phone call
• Request updates with the Logistic department to ensure timely deliveries of items.
• Sending out sales invoices
• Filling of records such as purchase orders, delivery receipts and sales invoices
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Focuses on processing large volumes of information efficiently and accurately while maintaining data security.
Bookkeeping
Organizing, recording, and maintaining a business’ financial transactions.
Administrative Assistant
Handles data entry tasks, maintaining accurate records and databases.
Real Estate Marketing VA
Expert in online property promotion: social media, listings, email campaigns; attract potential buyers.