2012
Bachelor of Science in Information Technology
St. Paul University Dumaguete
Meet Davie: Your dedicated virtual con·frère
Hi there! I'm Davie, I'm here to help keep your office and time run smoothly from tedious, techy and creative tasks so you can focus more on your business. I am proactive about supporting small to medium size business owners with administrative and operational tasks, giving them the gift of time so they can focus on growing their businesses.
I am a 33 year-old dedicated working mom. I’ve worked in the Business Process Outsourcing industry for 9 years with different accounts for US clients. I was a Virtual Assistant for a couple of months with an IT company. Throughout my work experiences, I have developed time-management, organizational, research and technical skills. These strengths enable me to provide efficient service.
As your virtual assistant, I am serving as a dedicated and reliable support system across a variety of tasks. I am diligent in everything I do. I always aim for continuous personal and career growth. I believe that learning is a catalyst for personal and societal growth. Let's connect and discuss how I can best support you!
My Skills and Competencies
Data Entry
Email Management
Appointment Setting
Social Media Management
Lead Generation
Certificates
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My Experience and Education
2024
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2024
Infosys BPM
(Dealer Finance Specialist)
Helped car dealerships finance car loan for customers. We thoroughly check
documents that the bank requires; like Vehicle Titles, Credit Application, Contract, and others,
before funding.
2021
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2021
Infima Cybesecurity
(Business Development Associate/Virtual Assistant)
Worked with the sales director in researching and generating new business leads for their IT product/service. Responsible in identifying potential new customers and then contact them for lead generation. Used CRM systems like LinkedIn Sales Navigator and HubSpot. And Calendly for appointment setting.
2018
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2020
Synchrony Global Services
(Fraud Specialist)
Responsible for resolving inbound calls to verify transactions on their respective
accounts that have been flagged, suspicious; process lost/stolen reports for customers
accurately to mitigation of fraud loss; handled calls from retail partners/customers concerning
referred credit applications
2014
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2018
Convergys Philippines
(Customer Service Representative)
Supported Intuit’s QuickBooks desktop software and products such as payroll and payments via inbound/outbound calls. Work with customers to resolve issues like payroll and tax filing.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Appointment Setting
Strategy in scheduling meetings with potential customers to discuss a product or service
Lead Generation
Attracting prospects to your business, increasing their interest through nurturing, and converting them into customers.
Data Entry
Input data into a company's database or system, and to maintain and update that data.