2010
Bachelor of Science in Nursing
Davao Medical School Foundation
More Info About Me
I am ambitious and driven. I always set goals and make sure to meet every goal I’ve set.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
MyOutDesk
(General Virtual Assistant – LEAD MANAGER)
Managing/Monitoring Follow up Boss and Updating lead sources
Zillow and CRM matching Follow up Boss
Zillow and Homelight making sure they are updated with notes & stages status
Making spreadsheets for the sales and repair invoices.
2017
-
2020
Alorica
(SME / TL)
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Upselling, resolves customer's bills and technical problems
2013
-
2017
VXI Global Services
(SME / TL)
• Ensure customer satisfaction and provide professional customer support.
• Responding promptly to customer inquiries. Installing new lines, selling/upselling.
• Handles customer's concerns (billings, technical problems. etc)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.