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BS Nursing
San Pedro College
More Info About Me
Hi I’m Dave! I’m a reliable and hardworking Virtual Assistant you can trust with your business. I have over 10 years of experience in customer service, sales, property management and team management. Part of my duties and responsibilities is to provide excellent customer experience and helped agents enhance their skills to various accounts I've handled.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2023
Billy Gene is Marketing Inc.
(Customer Success Specialist)
Managing the company’s email inbox about inquiries of the products being sold and assisted customers with the courses they’re taking.
Doing administrative tasks like uploading accesses to customer’s portal, updating Zoho accounts and etc.
2019
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2020
Poplar Homes
(Leasing Associate)
Books property showing appointment for prospective tenants
Doing outbound calls to prospects who submitted an online inquiry for the properties
Provides all the updates for the owners about the property's traction.
Processes the application of the prospective tenants and verify their employment and income to make sure that they pass the company's requirements.
Preparing of the lease agreement for both the property owner and prospects.
2015
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2018
VXI Holdings Inc.
(Team Lead)
Handled a team with 14 agents and help them in developing their skills and pass the KPI target that is being given. Conducts coaching to each agent to provide feedback and help them in enhancing their customer service skills on how to handle call scenarios. Creates daily reports for the management team. Handled 6 teams in 1 cluster with a total population of 60 people and conducts training to agents that are in need of help on how to improve their sales recommendation skill
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.