2002
Bachelor of Science in Electrical Engineering
University of Santo Tomas
More Info About Me
I am a professional electrical engineer with over 14 years of experience in the field of information technology. Currently, I am in the process of familiarizing myself with the online freelancing industry.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Remote Professionals
(IT Onboarding Specialist)
-This position requires providing technical support to users via call and chat, as well as onboarding and offboarding remote workers. I’m also responsible for setting up computers to meet the requirements of remote work and client needs.
2017
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2022
CGI (PHILIPPINES), INC.
(IT Service Desk Specialist)
-This role involves providing technical support to users via call, chat, or email. Additionally, I’m responsible for managing Support Service Requests and Service Restoration, monitoring actions to investigate and resolve incidents and problems with systems and services, as well as handling tasks related to User Access Management (UAM).
2003
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2017
SDMI (SHI DESIGNING and MANUFACTURING, INC.)
(IT Infrastructure Section Head)
-Oversee IT systems and teams, ensure timely delivery of projects, maintain security policies and procedures, and troubleshoot technical issues.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.