Need a reliable, detail-focused admin support specialist who gets things done? With over 4 years of experience in virtual assistance, I’ve supported business owners and tax professionals streamlining operations, managing sensitive data, and driving efficiency. Here's a list of task that I can accomplish for you:
• Lead Generation
• Customer Service
• Data research/management
• Image editing
• Email management
• Administrative tasks
• Community management
Having completed these tasks in the past years, I became efficient in using the following tools/applications/platforms.
• Go High Level
• Google Suite (Sheets, Calendar)
• MS Office Suite (Excel and Word)
• Zoho CRM
• Close.io
• Notion
• Asana
• Trello
• Monday.com
• TaxDome
• Drake Tax
• Manychat
• Canva
• Adobe Photoshop
• Slack
• Facebook, Instagram, Twitter, Pinterest, Youtube & LinkedIn
• Gmail & MS Outlook
• Live chat
💎Trainings Attended:
✦ General Virtual Assistance Training: Completed an 8-hour webinar designed to enhance my knowledge and skills in the growing freelancing market, focusing on essential virtual assistance tasks and best practices.
✦ Lead Generation Training: Successfully completed training focused on converting prospects into leads, identifying and qualifying potential customers, and utilizing effective strategies to generate new business opportunities.
Additionally, I am proficient in Microsoft Office and Google Sheets, with the ability to work efficiently even under minimal supervision. I am confident in my ability to follow instructions and produce the quality of work expected of me. I pride myself on being consistently responsive and professional in every project I take on. I'm a problem-solver and driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism.
Let's chat to discuss more details about your project.
University of Science and Technology of Southern Philippines
• Responded to customer questions and inquiries via live chat and email ensuring prompt and accurate assistance.
• Actively engaged with our audience on social media platforms by responding to comments and addressing inquiries.
• Managed appointment bookings and rescheduling ensuring efficient and organized scheduling for clients
• Managed and updated daily sales reports by accurately inputting sold lead details into spreadsheets. Regularly reviewed and verified data from the CRM system to ensure accuracy and completeness
• Accurately entered data and maintained detailed records, supporting overall operational efficiency.
• Updated and maintained customer notes and interactions in our CRM system ensuring up-to-date and accurate information
• Sent payment invoices to clients ensuring timely and accurate billing
• Handling sensitive information managing client's financial and tax records
• Monitoring and responding to client emails in Gmail and TaxDome. Ensuring prompt and accurate responses to client inquiries, effectively addressing their questions and concerns
• Printing and signing documents in Drake Tax and uploading them to TaxDome
• Research and identify target audiences based on industry, role, company size and location on LinkedIn
• Use LinkedIn Sales Navigator to refine searches and build a qualified lead list
• Craft personalized connection requests and messages to engage with prospects.
• Build relationships by interacting with prospects' post and sharing relevant content
• Follow up with leads to maintain interest
• Maintain accurate records of lead interactions and updates in Go High Level CRM
• Approved samples request from Content Creators
• Monitor all content creators with shipped sample items
• Creation of Discord channel for new clients and ensuring all required posts are published
• Following up with content creators for the contents/videos (Discord & Tiktok Platform)
• Addressing all concerns in the Discord channels
• Welcoming of all people who enters the discord channels
• Managing customer support VA on their findings
• Send daily updates to clients/brand owners on video submissions
• LinkedIn Research
• Contact List Building
• Lead List Building
• Prospect List Building
• Web Scraping
• Data Entry/Data Collection
• Web Research
• Data Mining and Extraction
• Finding Decision Makers on
Linkedin
• B2B Lead Gen
• Identify and select influencers on Instagram based in the USA.
• Reach out to these influencers, introducing our brand and services.
• Present a compelling offer of a 50% discount on our whitening services to influencers.
• Propose collaboration ideas for promoting our services on their Instagram stories or posts.
• Engage in negotiations and follow up to finalize collaboration agreements.
• Monitor and manage influencer campaigns to ensure proper promotion and track the effectiveness.
Strategic social media management to grow your online presence, boost engagement, and save you time daily.
Accurate and efficient data entry to keep your records organized, up-to-date, and ready when you need them.
Custom logos, social media graphics & branding that make your business stand out with clean, modern design.
Targeted lead generation to help you find ideal clients, boost sales, and grow your business efficiently and fast.
Reliable admin support to streamline your daily tasks, stay organized, and keep your business running smoothly.
Friendly and professional customer service to support your clients, resolve issues, and build lasting relationships.
Thorough and accurate research to help you make informed decisions and stay ahead in your industry.